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All Journal Akademika : Jurnal Manajemen, Akuntansi, dan Bisnis CoMPHI Journal : Community Medicine and Public Health of Indonesia Journal
VIVA MAIGA MAHLIAFA NOOR
Rumah Sakit Universitas Muhammadiyah Malang
Economics, Econometrics & Finance Education Health Professions Medicine & Pharmacology Nursing Public Health

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STUDI OBSERVASI TERHADAP RENDAHNYA KUNJUNGAN PASIEN RAWAT JALAN PELAYANAN MEDIK SPESIALISTIK LAIN WENNY RETNO SARIE LESTARI; FIDA RAHMAYANTI; VIVA MAIGA MAHLIAFA NOOR
Jurnal Akademika Vol 16, No 2 (2018): Agustus 2018
Publisher : STIE Indonesia Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (204.049 KB) | DOI: 10.51881/jam.v16i2.123

Abstract

Promotion and decision making from customer have positive relation. Marketing promotion mix is one of a promotion communication tools in a company. Preeliminary study in  Muhammadiyah Malang University Hospital (UMM Hospital) showed that patient visitation from other medical specialistic is still low. This study objectives are to know the factors of low patient visitation to other medical specialistic in UMM Hospital. Methodology used in this study are observation, focus group discussion (FGD), documents review, and interview. The study result shows that there are no monitoring and evaluation that has been done to promotion activities, therefore promotion activities are not maximal. Solution that agreed to UMM Hospital are making guideline and standard operational of procedurs (SOP) of monitoring and evaluation of promotion activities, and quistionnare to patient visitation in UMM Hospital. 
Dampak Akibat Implementasi Program JKN Terhadap Biaya Kesehatan di Fasilitas Kesehatan Tingkat Lanjutan Annisa Nurul Arofah; Viva Maiga Mahliafa Noor; Febri Endra Budi Setyawan; Dafa Azmi Syauqi Shihab
CoMPHI Journal: Community Medicine and Public Health of Indonesia Journal Vol. 3 No. 2 (2022): Oktober
Publisher : Perhimpunan Dokter Kedokteran Komunitas dan Kesehatan Masyarakat Indonesia (PDK3MI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37148/comphijournal.v3i2.104

Abstract

The current implementation of JKN brings major changes in the health care and financing system, especially in hospitals. The payment system in hospitals has changed, which previously used a fee-for-service system, was changed to a prospective payment system using the INA-CBGs rate and BPJS Kesehatan was appointed as the implementing institution for the program. The INA-CBG's payment system was chosen because it is possible to control health costs, encourage quality services according to standards, limit unnecessary or excessive health services and encourage providers to carry out cost containment. This study aims to determine the impact of the implementation of the JKN program on health costs in FKTL. This research is a literature review (narrative review) by conductinga literature review of 12 journals. Journals were obtained from Google Scholar and PubMed searches with the keywords Impact of JKN on Healthcare Costs in FKTL OR Hospitals which were selected with the criteria of national and international journals with good reputation and indexed by SINTA and SCOPUS which were published no later than 2016. the purpose of this study and passed the selection. The results of the analysis show that the impact of JKN, especially on health costs, has an effect on the pattern ofJKN utilization by the community, patient satisfaction, hospital efficiency, Gross Profit Margin and Net Profit Margin of hospitals, and has an effect on hospital income. It can be concluded that there has been an influence on FKTL since the JKN era entered Indonesia.
Co-Authors Annisa Nurul Arofah Dafa Azmi Syauqi Shihab Febri Endra Budi Setyawan FIDA RAHMAYANTI WENNY RETNO SARIE LESTARI