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This Author published in this journals
All Journal International Journal of Supply Chain Management The International Journal of Business Review (The Jobs Review)
Dermawan Wibisono
School of Business and Management, Bandung Institute of Technology
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Engineering Environmental Science Industrial & Manufacturing Engineering Transportation

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Building a Model of Suitable Performance Management Framework Reno Renaldi Tibyan; Dermawan Wibisono; Mursyid Hasan Basri
International Journal of Supply Chain Management Vol 8, No 1 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (899.494 KB)

Abstract

This paper aims to develop a conceptual performance management framework and a theoretical model to determine a suitable performance management framework. The study uses a systematic approach to determine an appropriate performance management framework, which encompasses the process of identifying issues related to performance management, conducting a thorough literature review, identifying gaps through comparing and contrasting the performance management frameworks, identifying theorised constructs, developing a conceptual framework, and building a theoretical model. The results of this study suggest that the proposed conceptual performance management framework applies an input-process-output-outcome model to indicate performance measurement as part of performance management and to describe a complete process of transforming performance measures data into reliable performance information. Five suggested factors to determine a suitable performance management framework have been identified in a developed theoretical model, which include a useful method for modelling a system, management control tool, framework applicability, performance measurement, and practical guidelines for performance management system. This study identifies and suggests five criteria for determining a suitable performance management framework. Other aspects can be included to develop more robust criteria. Theoretical verification needs to be undertaken to examine the conceptual variables of the proposed framework. The developed theoretical model is subject to empirical testing. This study encourages performance management research concerning a thorough process of developing performance management framework and establishing criteria and a model to determine a suitable performance management framework.
Integrating Behavior and Technology-based Quality Management System to Improve Raw Milk Quality Collected by Bandung Dairy Cooperative Meita Annisa Nurhutami; Dermawan Wibisono
The International Journal of Business Review (The Jobs Review) Vol 5, No 1 (2022): The International Journal of Business Review. June 2022
Publisher : Fakultas Pendidikan Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/tjr.v5i1.50437

Abstract

Abstract. Milk quality is represented by Total Plate Count (TPC) value, the indicator of microbial contamination number in milk after production. The standard value is determined and set by the Codex and SNI 3141:1:2011 standards. The higher the TPC value, the lower the quality of the raw milk. This value determines the category of milk quality which impacts the payment scheme and the quantity of milk supplied to the Milk Processing Industry. As a consequence, farmers who collected lower quality milk received unfavorable financial outcomes.The aim of the research was to eliminate defects in milk quality by focusing on the quality control in the production system using Six Sigma approach. The Defects per Million Opportunity (DPMO) calculation was used to measure the quality of product in every one million opportunities. In this study, the DPMO showed 155,854 defects in every one million milk bulk collection held in 5 TPK. Two factors which decreased milk quality were the contamination in the milking process and in the milk collection process.To overcome the issue, technology and behavioral-based quality management systems are integrated to control the milk production and collection effectively and efficiently. Digital milk collection point is proposed to avoid contamination during milk collection through digitalization of data recording, milk test performed to individual samples, and access to test results. The digitalization can decrease the required time of milk collection and testing process. To raise the awareness of farmers towards quality and good farming practice, barn inspection is implemented using farming procedure infographics, Good Farming Practice training, and farmer certification.Keyword. quality management system; dairy industry; digital milk collection; technology; behavior
Co-Authors Meita Annisa Nurhutami Mursyid Hasan Basri Reno Renaldi Tibyan