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All Journal IJCIT (Indonesian Journal on Computer and Information Technology) Paradigma JOURNAL OF INFORMATICS AND TELECOMMUNICATION ENGINEERING
Agus Yulianto
STMIK Nusa Mandiri Jakarta
Computer Science & IT Engineering

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Perancangan Sistem Informasi Penyedia Jasa Kebersihan Berbasis Web Agus Yulianto; Aji Wahdini
IJCIT (Indonesian Journal on Computer and Information Technology) Vol 3, No 1 (2018): IJCIT Mei 2018
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (770.489 KB) | DOI: 10.31294/ijcit.v3i1.3762

Abstract

Abstrak Internet secara umum dapat diartikan sebuah jaringan komputer yang luas, internet bukan lagi menjadi pelengkap dalam kehidupan sehari-hari namun menjadi kebutuhan primer bagi kebanyakan orang, begitu pula juga kebersihan, dalam kehidupan sehari-hari kebanyakan orang sering mengabaikan dan meremehkan kebersihan lingkungan atau rumahnya, sedangkan kebersihan itu sangat penting bagi kesehatan kita, kurangnya menjaga kebersihan akan menimbulkan berbagai macam penyakit. Berdasarkan kondisi saat mengenai kebutuhan penulis tertarik untuk membuat sebuah aplikasi berbasis web untuk mendapatkan layanan kebersihan dengan cepat. Pengembangan perangkat lunak menggunakan metode waterfall yaitu project initiation, planning, modeling, construction dan deployment. Sistem informasi jasa kebersihan rumah berbasis website akan membantu mempermudah setiap orang yang enggan untuk membersihkan lingkungan dan rumah sendiri, sehingga mudah mendapatkan informasi jasa kebershian yang dibutuhkan. Katakunci: jasa kebersihan, waterfall, website. Abstract Internet in general can be interpreted a wide computer network, the Internet is no longer a complement in everyday life but a primary need for most people, as well as cleanliness, in everyday life most people often ignore and underestimate the cleanliness of the environment or his home, while hygiene is very important for our health, lack of maintaining cleanliness will cause various diseases. Based on the current conditions regarding the needs of authors interested in creating a web-based application to get cleanliness services quickly. Software development using waterfall method is project initiation, planning, modeling, construction and deployment. The website-based home-based information services system will help to make it easier for everyone who is reluctant to clean up the environment and their own homes, making it easy to get the necessary cleaning service information. Keywords: cleaning service, waterfall, website
PERANCANGAN STANDAR PROSES MANAJEMEN LAYANAN TEKNOLOGI INFORMASI BERBASIS ITIL V3 2011: STUDI KASUS GROUP OF RETAIL AND PUBLISING KOMPAS GRAMEDIA Agus Yulianto; . Sfenrianto
Paradigma Vol 19, No 2 (2017): Periode September 2017
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (502.838 KB) | DOI: 10.31294/p.v19i2.1844

Abstract

Abstract - Increasing the role of IT as an enabler in the field of business is directly proportional to the increase in investment that accompanied the big increase in expenses. Indicators of success of IT service excellence that is available, reliable and accurate is expected to realize the company's objectives in providing services to the end user in accordance with the ITIL V3 framework. As a company oriented to the customer, the service's performance is affected by the IT processes that exist, This study aims to improve IT services in the Department of Technical Service and Helpdesk Support according to the CSI survey results that do not meet the company's target. To measure the maturity of the process of survey of IT processes and perform gap analysis using the fishbone diagram and map the processes using ITIL V3 framework. The results of this study of activity on IT services, service desk activities and KPI proposed for department Technical Service and Helpdesk Support. Keywords: IT Services, CSI, ITIL V3 2011, KPI Abstrak-Peningkatan peran TI sebagai enabler dalam bidang bisnis berbanding lurus dengan peningkatan investasi yang diiringi peningkatan pengeluaran biaya yang besar.  Indikator  keberhasilan layanan TI yang prima yaitu available, handal dan akurat diharapkan dapat mewujudkan tujuan perusahaan dalam memberikan layanan kepada end user sesuai dengan kerangka kerja ITIL V3 2011. Sebagai perusahaan yang berorientasi kepada pelangan, kinerja layanan dipengaruhi oleh proses-proses TI yang ada saat ini. Penelitian ini bertujuan untuk meningkatkan layanan TI di Departemen Technical Service and Helpdesk Support sesuai dengan hasil survey CSI yang belum memenuhi target perusahaan. Untuk mengukur kematangan proses dilakukan survey proses TI dan melakukan gap analisis menggunakan fishbone diagram serta memetakan kondisi proses menggunakan kerangka kerja ITIL V3 2011. Hasil penelitian ini berupa rekomendasi aktivitas layanan TI, aktivitas service desk dan rekomndasi KPI untuk departemen Technical Service and Helpdesk Support. Kata kunci: Layanan TI, CSI, ITIL V3 2011, KPI
Market Basket Analysis for Books Sales Promotion using FP Growth Algorithm, Case Study : Gramedia Matraman Jakarta Firmansyah Firmansyah; agus yulianto
JOURNAL OF INFORMATICS AND TELECOMMUNICATION ENGINEERING Vol 4, No 2 (2021): EDISI JANUARY 2021
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jite.v4i2.4539

Abstract

For retail companies such as Gramedia stores, promotion and strategies to sell books are important, so tools are needed to analyze past sales data. Gramedia does not yet have tools to analyze shopping cart patterns that aim to carry out product promotions appropriately. To promote what books should be promoted using the market basket analysis method or shopping basket analysis. The algorithm used in the data mining process is Frequent Pattern Growth (FP Growth) because it is faster in processing large data. The data analyzed is historical data on book sales from January to March 2020 which is taken randomly (random sampling). The framework used in the data mining process is the Cross Industry Standard Process for Data Mining (CRISP-DM) and the tool used is the Rapid Miner using a market basket analysis framework. With a minimum support of 0.003 and a minimum confidence 0.3 using the FP-Growth algorithm to produce an item set of 7 rules to recommend product promotions. The algorithm results are also in accordance with the business understanding phase of CRISP-DM.
Machine Learning Dengan Decision Tree untuk Prediksi Pembayaran Invoice, Case Study : Gramedia Jakarta Firmansyah Firmansyah; Agus Yulianto
JOURNAL OF INFORMATICS AND TELECOMMUNICATION ENGINEERING Vol 5, No 1 (2021): EDISI JULY 2021
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jite.v5i1.5066

Abstract

Arus keuangan yang lancar merupakan salah satu kunci agar perusahaan tetap bertahan dan memiliki keberlangsungan. Pembayaran atas faktur penjualan adalah salah satu masalah yang dapat mempengaruhi keuangan, jika pembayaran faktur terlambat maka perputaran kas menjadi lambat dan berdampak pada operasional perusahaan. Belum adanya alat yang dapat memprediksi pembayaran faktur di Gramedia menyulitkan bagian keuangan. Dari permasalahan itu, maka diterapkan machine learning untuk memprediksi pembayaran faktur oleh customer, apakah pembayarannya terlambat atau tidak terlambat. Proses dalam data mining menggunakan framework CRISP-DM (Cross Standard Industry for Data Mining). Fitur data yang digunakan sebagai parameter yaitu invoice amount, payment method, paid invoice, average days late dan ratio amount of overdue by amount of balance. Data faktur penjualan diprediksi menggunakan model decision tree algoritma C5.0 dengan hasil akurasi mencapai 71.84%.  Algoritma C5.0 terbukti mampu memprediksi faktur yang pembayarannya terlambat (melewati jatuh tempo) dan pembayarannya tepat waktu (sebelum jatuh tempo).
Co-Authors . Sfenrianto Aji Wahdini Firmansyah Firmansyah Firmansyah Firmansyah