Garuda - Garba Rujukan Digital

Emi Handrina

STISIP Imam Bonjol Padang

Author-ID : 2559510

Arts Humanities Computer Science & IT Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

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EVALUASI INOVASI SISTEM PELAYANAN PUBLIK PROVINSI SUMBAR UNTUK MENGHADAPI NEW NORMAL Emi Handrina
Ensiklopedia of Journal Vol 4, No 3 (2022): Vol 4 No. 3 Edisi 2 April 2022
Publisher : Lembaga Penelitian dan Penerbitan Hasil Penelitian Ensiklopedia

Abstract: The urge to use technology in governance has been increasing since e-governance was used. This is confirmed by the emergence of the idea of the Industrial Revolution 4.0 recently. The government is required to be adaptive and able to optimize technology in serving the community. Not to mention in the midst of the Covid-19 pandemic, which forces people to limit their mobility and are advised to do activities from home to stop the spread of the virus. In this condition, the presence of government services must immediately transform into online form. The application of technology in public services today is basically not a new thing. The Regional Government as a government that is in direct contact with the community is already a public service through applications and online systems. As in the process of managing population documents, one of them is in West Sumatra. However, the application of technology in public services is still not optimal so that its implementation is not in accordance with new normal conditions. This research was conducted using a literature study method with descriptive analysis. From the literature study, it was found that one method to optimize the public service process is e-governance infrastructure in the form of an integrated online public service system from the government for the provision of information and public services. The results of this study can be a relevant source for policy makers for ASN in Indonesia by providing recommendations so that e-government schemes can be implemented so as to provide easy access for the community and increase work effectiveness and ASN safety in order to face the new normal period.Keywords: Public Service, E-Governance, Covid-19, West Sumatra

KRISIS NILAI-NILAI SOSIAL DALAM KELUARGA Emi Handrina
Ensiklopedia of Journal Vol 2, No 2 (2020): Vol 2 No 2 Edisi 2 Januari 2020
Publisher : Lembaga Penelitian dan Penerbitan Hasil Penelitian Ensiklopedia

A harmonious family and a family that can overcome a problem in harmony and wisely, so that it can improve the quality of childrens growth ang development towards a better direction. This is very influenced by the role of parent and the environment.

IMPLEMENTASI KEBIJAKAN PEMERINTAH DAERAH DALAM PELAYANAN PEMBUATAN KARTU KELUARGA (Suatu Studi di Dinas Kependudukan Dan Pencatatan Sipil Kota Padang) Emi Handrina
Ensiklopedia of Journal Vol 2, No 3 (2020): Vol 2 No 3 Edisi 1 April 2020
Publisher : Lembaga Penelitian dan Penerbitan Hasil Penelitian Ensiklopedia

Implementation of public service is a state effort to fulfill the basic needs and civil rights of every citizen and the state of the goods, services and administrative services provided by the delivery of public services. The nature of public services is the provision of excellent service to the community which is the embodiment of the obligations of the government apparatus as a public servant. Therefore, the development of public services, namely: the institutional elements of service, process pelyanan and human resources service providers. In this connection, efforts to improve the performance of public services are always pleased with the development of these three basic elements. Improving the quality of public services is one of the agenda of bureaucratic reform, which dotted the fact of bad factual quality of public services largely determined by the quality of attitudes and character of the apparatus government that is not praised, corrupt and irresponsible. Currently, many phenomena that occur in the community that shows that the services provided by the government apparatus has not touched directly to the public interest because the system is not effective and efficient so that slow the public service and have no certainty. Just as if we take care of a file in this case about the making of family cards and other affairs often found the treatment is not good and is characterized by indifferent government apparatus so impressed slow in providing services, of course in the community in the city of Padang, it can not be allowed to take place continue, because the dynamics of community life that continues to occur also need the ideal government figure to meet the expectations of society.

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