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MEMAJUKAN UKM CONFETTI DENGAN MEMANFAATKAN TEKNOLOGI DIGITAL Ardijan Handijono; Rudy Irawan Gunarto; Eka Kusuma Dewi; Samsul Marpitasa; Yunita Kwartarani
Abdimisi Vol 1, No 2 (2019): Abdimisi
Publisher : S1 Accounting Program, Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/abms.v1i2.6955

Abstract

Our PKM partners are a family company engaged in the manufacture of T-shirt sheets, which have the trademark "confetti" in Depok area. The problems they face include their limited expertise in utilizing technology for marketing, overlapping employee job descriptions, and financial management which only uses simple bookkeeping.The approach method used in PKM activities is brainstorming to open a mindset about the importance of more professional business management, teaching technology that supports marketing, and making correct financial reports. The solutions offered include proposing the use of current technology, compiling an organizational structure with job description of each role and teaching how to prepare proper financial reports.Keywords: Financial management Digital Marketing, SAAS.   
Closed-Loop Knowledge Risk Management in IT Company Ardijan Handijono; Zaldy Suhatman
Jurnal Informatika Universitas Pamulang Vol 6, No 2 (2021): JURNAL INFORMATIKA UNIVERSITAS PAMULANG
Publisher : Teknik Informatika Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/informatika.v6i2.10479

Abstract

Today, organizations are surrounded by a volatile environment, which may change at any time and can be a new risk. Therefore, organizations must arm themselves with comprehensive knowledge to be able to deal with the risks posed by an unstable environment. In order for organizations to obtain comprehensive risk information, Knowledge Risk Management (KRM) is needed, which is the intersection of two previously separate fields, namely Risk Management (RM) and Knowledge Management (KM). How can KM reduce risk leading to better risk management? how can the KM process increase RM? and what is the mutually reinforcing integration between RM and KM? To address these questions, the researcher conducted a systematic literature review (SLR) of 42 relevant empirical studies. In order to improve the efficiency of the RM process using the KM process, a knowledge-based risk management (KBRM) process will be used. Utilization of KRM can significantly support the achievement and maintenance of competitive advantage and bring several benefits to software development.
MENJAGA LOYALITAS PELANGGAN DENGAN STRATEGI CRM PADA PT. DESALITE, PAMULANG Ardijan Handijono; Rudy Irawan Gunarto; Samsul Marpitasa
RESWARA: Jurnal Pengabdian Kepada Masyarakat Vol 2, No 1 (2021)
Publisher : Universitas Dharmawangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (284.719 KB) | DOI: 10.46576/rjpkm.v2i1.912

Abstract

Air adalah salah satu kebutuhan pokok makhluk hidup. PT. Desalite-Pamulang hadir untuk menyediakan air minum isi ulang yang berkualitas dengan harga terjangkau, namun ada lebih dari 20 perusahaan air lain di Tangerang Selatan. Jumlah pelanggan yang tidak bertambah bahkan cenderung turun adalah suatu indikasi jika perusahaan harus mengambil suatu tindakan. maka dibutuhkan strategi untuk unggul dalam persaingan dan tetap menjaga loyalitas pelanggan. Strategi yang paling tepat untuk menjaga loyalitas pelanggan, adalah strategi bisnis CRM (Customer Relationship Management), CRM adalah strategi bisnis untuk mempertahankan dan meningkatkan kualitas hubungan dengan pelanggan yang menguntungkan. Untuk mempertahankan loyalitas pelanggan akan digunakan beberapa Customer Loyality Program. mengimplementasikan CRM tidak harus menggunakan aplikasi CRM yang tersedia di pasar, karena harganya sangat mahal dan tidak mungkin terjangkau oleh perusahaan UMKM. Strategi CRM yang akan dikembangkan disini adalah memanfaatkan perangkat berbasis Clouds yang tidak berbayar, dan menggunakan aplikasi open source yang gratis. Presentasi, Diskusi, dan Tanya-Jawab adalah metode penyampaian gagasan yang kami berikan ke partner. Beberapa program untuk menjaga loyalitas pelanggan, memaksimalkan bisnis dengan pelanggan yang sudah ada adalah tujuan utama pada strategi CRM yang akan disampaikan ke partner. Kami juga akan memandu dan mendampingi cara menggunakan teknologi dengan biaya murah atau tak berbayar dalam mengimplentasikan Strategi CRM ini.
Lossless Data Deduplication: Alternatif Solusi untuk Mengatasi Duplicated Record Ardijan Handijono
Jurnal Teknologi Sistem Informasi dan Aplikasi Vol 3, No 1 (2020): Jurnal Teknologi Sistem Informasi dan Aplikasi
Publisher : Program Studi Teknik Informatika Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (700.933 KB) | DOI: 10.32493/jtsi.v3i1.4223

Abstract

The implications of poor data quality bring negative effects for organisation through: increased operational costs, inefficient decision-making processes, lower performance and decreased both employee and customer satisfaction. Generally duplicated records can be handled by elimination or merge, but when duplicated records are occur in master table and used in a transaction the handling becomes not easy. This paper seeks to provide data deduplication solutions without losing the historical value of the transaction. To save all duplicated records which related to the transactions we use mapping table between Dimension table and facs table. Using this approach the quality of Dimension table increased since for this handling duplicated records process include enrichment process and delete dirty records and all dupplicated records which related to the transactions can be access completely in data warehouse, no transaction data loss.
Memanfaatkan Data Mining danKnowledge Management System Untuk Mengoptimalkan Strategi Pemasaran pada Bank ARDIJAN HANDIJONO
Jurnal Ilmiah Akuntansi Universitas Pamulang Vol 5, No 1 (2017): Jurnal Ilmiah Akuntansi Universitas Pamulang
Publisher : Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (2258.384 KB) | DOI: 10.32493/jiaup.v5i1.558

Abstract

Many large companies store data for a long time, the data need to be stored growing increasingly large. This is commonly referred to as the Data Explosion. Likewise occurred in the banking world. Many Bank store huge data, but only got a little benefit  (Beath, 2012). Data Mining as a powerful tool in Business Intelligence can be used to find the hidden proficiency level information, especially information that supports decision in determining the marketing strategy(Sun, 2008). With the Data Mining, the company can run a Knowledge Based Marketing strategy (Shaw, 2001). To store Knowledge were found by Data Mining, so it needed a system that could manage the Knowledge systematically using Knowledge Management System. even with the Knowledge of the system can be distributed with the DM Collaboration  (Uriarte, 2008). With the construction of a Knowledge Management system which integrated with Data Mining, the company can meet the needs of lifelong learning, enhance the effectiveness of theuse of Knowledge, as well as reducing the possibility of loss of Knowledge. (ard.)
Menggunakan Facebook Sebagai Media Promosi Pada CV. Putra Sarya Pratama Ardijan Handijono; Rudy Irawan Gunarto; Samsul Marpitasa; Aditya Riky Nugroho; Reno Virlandana
Abdimisi Vol 3, No 1 (2021): Abdimisi
Publisher : Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/abms.v3i1.15736

Abstract

Using Facebook As A Promotional Media On CV Putra Sarya Pratama - Small and Medium Enterprises (SMEs) play an important role in the economy in Indonesia. CV Putra Sarya Pratama, having his address in Depok, started his business on January 1, 2021, ago. This business focuses on providing Generic Medicines, Vitamins, Supplements and Baby equipment for the surrounding community. From observing how the daily business processes are, and conducting interviews with the owner, how to manage business finances, how to market it, and what are the main obstacles to the business. We found one of them is the high cost of promotion. The purpose of this PKM is to increase sales with social media-based promotions. There are several solutions that we offer. The approach we use is through presentations, question and answers and discussion, as well as mentoring that begins with brainstorming to open a mindset about the importance of treating business more professionally according to the times. After this PKM activity, it is hoped that partners can use Social Media as a cheap and effective promotional tool, to introduce their products and expand their sales reach so as to increase business and business profits. From this PKM activity, it can be seen that technology, especially Social Media, has significantly contributed to determining the success or failure of a business in the current information age.  
Menjaga Kelangsungan Bisnis dengan Aplikasi Knowledge Management System pada CV. Kahati Ciptaning Bhumi - Beji, Depok Ardijan Handijono; Rudy Irawan Gunarto; Reno Virlandana A.
Abdimisi Vol 3, No 2 (2021): Abdimisi
Publisher : Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/abms.v3i2.22086

Abstract

Currently, kitchen sets are very popular. One of the business actors in making kitchen sets is Mr. Ahadi Cahya Pratama who in 2020 started a service business for making interior, kitchen sets and custom furniture with a CV. Kahati Ciptaning Bhumi, Depok. The main problem faced is how to save the expertise and experience of the experts because they are worried that the experts may move to other companies, or die. The approach method used in PKM activities is brainstorming, presentation and discussion. There are several solutions that we offer, namely regarding the importance of forming a business entity, how to use social media for promotion, how to manage business finances, and how organizations store expertise and experience to maintain business. The expectations generated from this PKM are: 1) increased sales with marketing technology-based, 2) Expertise’s expertise and experience can be stored safely, and 3) better financial bookkeeping.
Merancang Data Mining untuk Mendukung Strategi Cross-Selling Ardijan Handijono; Zaldy Suhatman
Jurnal Teknologi Sistem Informasi dan Aplikasi Vol 6, No 2 (2023): Jurnal Teknologi Sistem Informasi dan Aplikasi
Publisher : Program Studi Teknik Informatika Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/jtsi.v6i2.29245

Abstract

Up-Selling and Cross-Selling are part of a CRM (Customer Relationship Management) strategy. Up-Selling is a way to encourage consumers to buy a better product that has a higher value than what has been purchased. Meanwhile, Cross-Selling is a method to offer complementary or additional products. In large outlets with product items that can reach thousands, it is not easy to be able to identify related products automatically and quickly. To be able to provide a solution to this problem, a literature study will be carried out in several journals regarding CRM, Data Mining and Call-Centers. In the Cross-Selling strategy, Data Mining can be used to identify a product that is related to any product by analyzing the customer's shopping basket in the transaction history, this technique is also known as MBA (Market Basket Analysis). The results of Data Mining are product/service recommendations that have a strong correlation with several other products that customers usually buy. By adding Call-Center technology and CTI (Computer Telephony Integration) recommendations from Data Mining can be followed up by Telemarketing Agents to offer products/services directly to Customers.
USULAN SOLUSI UNTUK MEMBANGUN CUSTOMER MASTER FILE PADA PT. ABC Ardijan Handijono; Zaldy Suhatman
Jurnal Ilmu Komputer Vol 6 No 3 (2023): Jurnal Ilmu Komputer (JIK)
Publisher : LPPM-STMIK Pranata Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

PT. ABC adalah perusahaan penjaminan kredit, yang menerima data pengajuan kredit dan data nasabah dari beberapa bank rekan bisnisnnya. Setiap bank mengirimkan data nasabah dengan kelengkapan data dan struktur data yang berbeda-beda. Masalah timbul ketika data nasabah diketahui banyak yang duplikat, hal ini terjadi karena tidak setiap data nasabah yang diterima dari Bank memberikan nomor KTP sehingga setiap data nasabah yang baru diterima di anggap sebagai data nasabah baru. Pada kasus ini kita akan fokus pada masalah data nasabah. Dipasaran ada beberapa solusi untuk problem ini yaitu aplikasi Customer Data Management (CDI) namun aplikasi ini hanya bisa menunjang proses binis yang umum, tidak sesuai digunakan pada kasus ini. Proses menyatukan beberapa data nasabah yang duplikat menjadi satu biasanya disebut proses Data Deduplication. Masalah akan timbul jika masing-masing data nasabah tersebut telah mempunyai sejarah transaksi, maka kode indentitas nasabah tidak bisa di ganti atau dihapus karena sudah terhubung ke tabel transaksi sebagai Foreign Key. Masalah ini dapat dirumuskan menjadi beberapa pertanyaan sebagai berikut: (1) Bagaimana cara mengidentifikasi beberapa data nasabah yang mirip adalah orang yang sama. (2) Bagaimana cara menjadikan satu Data duplikat tanpa menghilangkan transaksi history yang pernah dilakukan. (3) Bagaimana cara memberikan kode identitas yang unik setelah data nasabah disatukan. Untuk dapat menjawab pertanyaan-pertanyaan tersebut peneliti melakukan literatur review dari beberapa jurnal sebelumnya, melakukan analisa dan sintesa untuk bisa memberikan solusi, dan hasil akhirnya membuat kerangka desain sistem dalam bentuk proses flow dan desain database