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Erna Retna Rahadjeng
Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Malang
Agriculture, Biological Sciences & Forestry Civil Engineering, Building, Construction & Architecture Decision Sciences, Operations Research & Management Environmental Science Languange, Linguistic, Communication & Media Public Health

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Journal : Jurnal Manajemen Bisnis dan Kewirausahaan

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Efficiency Analysis of State-Owned Enterprise Bank Using Stochastic Frontier Analysis (SFA) Approach Raihanah Ayu Nabila Gesti Putri; Erna Retna Rahadjeng; Sandra Irawati
Jurnal Manajemen Bisnis dan Kewirausahaan (JAMANIKA) Vol. 2 No. 03 (2022): SEPTEMBER
Publisher : Universitas Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/jamanika.v2i03.22751

Abstract

The purpose of the study was to determine the level of efficiency of state-owned banks for the 2019-2021 period. This research is a descriptive study with a quantitative approach that uses secondary data from the Financial Statements of State-owned Banks for the 2019-2021 period on the research object of PT. Bank Negara Indonesia Tbk., PT. Bank Rakyat Indonesia Tbk., PT. Bank Tabungan Negara Tbk., and PT. Bank Mandiri Tbk., obtained from the website of the Financial Services Authority. The data processed is data for the quarter of 2019 to the third quarter of 2021. The efficiency calculation is carried out using the Parametric Approach Stochastic Frontier Analysis which is processed using STATA 17. The results of the study using calculations show that state-owned banks in the 2019-2021 period have an average efficiency level of 0.9955 or close to 1. The results of these calculations indicate that state-owned banks are efficient in managing inputs into optimal output. State-owned banks that have the highest efficiency scores are Bank BRI and Bank Mandiri, followed by Bank BNI, then Bank BTN. State-owned banks still need to supervise managers and evaluate the allocation of deposits to productive assets to obtain greater profits to improve the overall economy.
The Effect of Service Quality and Price on Purchasing Decision of Telkomsel Internet Services In Indonesia Inayah Kamilah Priyatna; Marsudi Marsudi; Erna Retna Rahadjeng
Jamanika (Jurnal Manajemen Bisnis dan Kewirausahaan) Vol. 3 No. 01 (2023): March
Publisher : Universitas Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/jamanika.v3i01.25454

Abstract

The purpose of this research is to examine and analyze the effect of service quality and price on purchasing decisions for Telkomsel mobile internet services in Indonesia. The population used in this study were consumers who chose and used Telkomsel cellular internet services in the last month with a sample size of 105 respondents. This study uses quantitative research using a questionnaire. The analysis technique used is multiple linear regression analysis. The results of this study indicate that service quality has a positive and significant effect on purchasing decisions. Price has a positive and significant effect on purchasing decisions. As well as the quality of service and price have a simultaneous and significant effect on the quality of purchases with the dominant influence of the price variable.
Co-Authors Inayah Kamilah Priyatna Marsudi Marsudi Raihanah Ayu Nabila Gesti Putri Sri Nastiti Andharini Sri Wahjuni Latifah