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All Journal Jurnal Pilar Nusa Mandiri JITK (Jurnal Ilmu Pengetahuan dan Komputer)
Sukmawati Anggraeni Putri
Sistem Informasi STMIK Nusa Mandiri
Computer Science & IT

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PENERAPAN FEATURE SELECTION PADA BAYESIAN NETWORK UNTUK PREDIKSI CACAT PERANGKAT LUNAK Sukmawati Anggraeni Putri; Dewi Larasati
Jurnal Pilar Nusa Mandiri Vol 13 No 2 (2017): PILAR Periode September 2017
Publisher : LPPM Universitas Nusa Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1202.808 KB)

Abstract

Pada perkembangannya penelitian pada bidang prediksi cacat perangkat lunak, semakin banyak diminati oleh para peneliti. Untuk mengurangi biaya perawatan dan menjaga kualitas perangkat lunak. Salah satunya dengan, pemilihan modul cacat dan tidak cacat pada perangkat lunak menggunakan machine learning. Salah satunya adalah machine learning Bayesian Network, yang memiliki kinerja lebih baik dari Naive Bayesian. Seperti yang telah dilakukan pada penelitian ini, bahwa Bayesian Network dengan mengintegrasikan algoritma pemilihan atribute seperti Chi Square, Information Gain dan Relief. Model tersebut dapat menghasilkan tingkat akurasi hingga 0,9 % pada salah satu dataset Nasa yang digunakan pada penelitian ini. Oleh karenanya kinerja dan tingkat akurasi Bayesian Network pada prediksi cacat perangkat lunak sangat baik.
ANALISA KEPUASAN PENGGUNA TERHADAP KUALITAS APLIKASI TICKET MONITORING PT. INFRASTRUKTUR TELEKOMUNIKASI DENGAN METODE WEBQUAL Ferly Andriansyah; Nining Suryani; Sukmawati Anggraeni Putri
JITK (Jurnal Ilmu Pengetahuan dan Teknologi Komputer) Vol 4 No 1 (2018): JITK Issue August 2018
Publisher : LPPM Nusa Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1261.517 KB) | DOI: 10.33480/jitk.v4i1.399

Abstract

The Helpdesk as Single Point Of Contact (SPOC) is a communication facility between customers or users and a support team of the company providing the product or service and the user usually complains or questions via telephone or email. Because currently the helpdesk staff often complain that the website being used is often error / slow, so the writer analyzes the website quality measurement, measuring the quality of the website can be done with tools or surveys. In this study, web quality is measured by users based on the measurement of website quality using webqual 4.0. The measurement of web quality on webqual 4.0 is done by the web user so that the measurements taken will help the web manager to adjust the quality of the web according to the user's perceptions. The research objective is to find out how effective the Ticket Monitoring System is for Users. To find out the effect of the system on what data information is obtained by the user. To find out the difficulties and convenience for each user in using the system.
Co-Authors Dewi Larasati Ferly Andriansyah Nining Suryani