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All Journal Statistika Journal of the Indonesian Mathematical Society Jurnal Matematika Sains dan Teknologi Jurnal Pendidikan Terbuka Dan Jarak Jauh JTP - Jurnal Teknologi Pendidikan Jurnal Varian
Dewi Juliah Ratnaningsih
Universitas Terbuka
Agriculture, Biological Sciences & Forestry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Mathematics Social Sciences Other

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Journal : Jurnal Varian

 1 
Analysis of User Satisfication with Graduates in Statistical Study Program Universitas Terbuka Siti Hadijah Hasanah; Dewi Juliah Ratnaningsih
Jurnal Varian Vol 5 No 1 (2021)
Publisher : Universitas Bumigora

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30812/varian.v5i1.1331

Abstract

Revolution 4.0 requires the Universitas Terbuka Statistics study program to change the educational curriculum that aims to produce quality graduate competencies. Therefore, to collect informationand evaluate the competence of graduates, it is necessary to conduct tracer study research on each graduate. This study aims to measure user satisfaction with graduate competencies using Gap analysis, Importance-Performance Analysis (IPA), Customer Satisfaction Index (CSI), and a multi-attribute Fishbein model. Based on the value of Gap and Science, the main priority that must be improved by graduates to meet user expectations is the ability to solve problems, generate ideas, and be able to present the results of these ideas in the form of reports/journals. The value of the level of suitability between user satisfaction and the importance of the ability of graduates is very good at 92.87% and a CSI value of 78.25%, which means that overall user satisfaction with graduates is good, besides thatbased on the results of the multi-attribute Fishbein model, an Ao value of 158.20 which means that graduate users have a positive attitude towards the abilities of UT Statistics program graduates.
Co-Authors Anang Kurnia ASEP SAEFUDDIN Hasanah, Siti Hadijah I Wayan Mangku Isfarudi Liah Lestari Nuraini Soleiman Soleiman, Nuraini