Claim Missing Document
Check
Articles

Found 4 Documents
Search

Analisis Pengaruh Corporate Social Responsbility, Islamic Banking Service Quality dan Corporate Image terhadap Loyalitas Nasabah di Bank BRISyariah Kantor Cabang Pembantu Ponorogo Ahmad Suminto; Shinta Maharani
El-Barka: Journal of Islamic Economics and Business Vol 3, No 1 (2020)
Publisher : IAIN Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21154/elbarka.v3i1.2013

Abstract

Abstract: This study aims to analyze the influence of Corporate Social Responsibility (CSR), Islamic Banking Service Quality (IB-SQ) and Corporate Image on Customer Loyalty. The population in this study is the customer of PT BRISyariah Ponorogo Sub-Branch Office with a sample size of 100 respondents. This type of research is explanatory research that explains the causal relationship between variables and their effect on the dependent variable using the associative-quantitative approach. The sampling technique is based on the non-probability sampling method. Data quality validity test for the questionnaire was carried out by Pearson's correlation method, while the questionnaire reliability test used Cronbach’s alpha method. Data analysis was performed using multiple linear regression and hypothesis testing using partial statistical tests (T-tests) and simultaneous statistical tests (F-tests). Based on the results of multiple linear regression analysis shows that partially the Corporate Social Responsibility (CSR) variable has no influence on customer loyalty at PT BRISyariah KCP Ponorogo with a Tcount value of -0.994. Partially Islamic Banking Service Quality (IB-SQ) variables have an influence on customer loyalty at PT BRISyariah KCP Ponorogo with a THitung value of 2.684. Partially, the Corporate Image variable has an influence on customer loyalty at PT BRISyariah KCP Ponorogo with a Tcount value of 5.321. Then the variable Corporate Social Responsibility (CSR), Islamic Banking Service Quality (IB-SQ) and Corporate Image have an influence on customer loyalty at PT BRISyariah KCP Ponorogo simultaneously with a Fcount value of 66,900.Abstrak: Penelitian ini bertujuan untuk menganalisis pengaruh Corporate Social Responsbility (CSR), Islamic Banking Service Quality (IB-SQ) dan Corporate Image terhadap Loyalitas Nasabah. Populasi dalam penelitian ini adalah nasabah PT BRISyariah Kantor Cabang Pembantu Ponorogo dengan jumlah sampel 100 responden. Jenis penelitian ini adalah explanatory research yang menjelaskan hubungan sebab-akibat antar variabel dan pengaruhnya terhadap variabel dependent dengan menggunakan pendekatan assosiatif-kuantitatif. Teknik pengambilan sampel berdasarkan metode non-probability sampling. Uji kualitas data validitas kuesioner dilakukan dengan metode korelasi pearson’s correlation, sedangkan uji reliabilitas kuesioner menggunakan metode cronbach’s alpha. Analisis data dilakukan dengan metode regresi linier berganda dan uji hipotesis dengan menggunakan uji statistik parsial (T-test) dan uji statistik simultan (F-test). Berdasarkan hasil analisis regresi linier berganda menunjukkan bahwa secara parsial variabel Corporate Social Responsbility (CSR) tidak mempunyai pengaruh terhadap loyalitas nasabah pada PT BRISyariah KCP Ponorogo dengan nilai THitung sebesar -0,994. Secara parsial variabel Islamic Banking Service Quality (IB-SQ) mempunyai pengaruh terhadap loyalitas nasabah pada PT BRISyariah KCP Ponorogo dengan nilai THitung sebesar 2,684. Secara parsial variabel Corporate Image mempunyai pengaruh terhadap loyalitas nasabah pada PT BRISyariah KCP Ponorogo dengan nilai THitung sebesar 5,321. Kemudian variabel Corporate Social Responsbility (CSR), Islamic Banking Service Quality (IB-SQ) dan Corporate Image mempunyai pengaruh terhadap loyalitas nasabah pada PT BRISyariah KCP Ponorogo secara simultan dengan nilai FHitung sebesar 66,900.
Etika Kegiatan Produksi: Perspektif Etika Bisnis Islam Ahmad Suminto
Islamic Economics Journal Vol 6, No 1 (2020)
Publisher : University of Darussalam Gontor

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (296.817 KB) | DOI: 10.21111/iej.v6i1.4387

Abstract

In principle, production activities are bound to the level of Islamic moral and technical values, especially on the quality aspects of products. The values cover all activities during organizing production factors, choosing materials for production, production processes, quality assurance (quality), marketing, service and customer care. This guidance is not only for obeying the commands and prohibitions of Allah and His Messenger but also improving a better understanding throughout practising these moral values. This research uses a library research method with a descriptive-analytic qualitative approach, which explains and illustrates the object of research and then analyses it from the perspective of business ethics in Islam. The analysis technique is the content analysis method which contains the methods of induction, deduction, and comparison. This study aims to uncover the Ethics of Production in Islam: Perspective of Islamic Business Ethics with various case studies and information on events that the author gets. The results show that Muslim producers should consider two principles as an ethical foundation in production activities and to be in harmony with maqasid shariah. First: producing in halal circles, Islam firmly classifies goods (sil’ah) or commodities into two categories. The goods are called al-Qur’an with tayyibat, i.e. goods that are legally halal consumed and produced. Khaba'ith, i.e. goods that are legally haram consumed and produced. Second, the protection of natural resources without damaging the environment.
Muslim Entrepreneur Business Strategy in the Covid-19 Pandemic Era Nur Kasanah; Ahmad Suminto
Journal of Islamic Economics (JoIE) Vol 2, No 2 (2022)
Publisher : Institut Agama Islam Negeri Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21154/joie.v2i2.5108

Abstract

The Covid-19 pandemic that has hit the whole world, including Indonesia, has changed people's habits and lifestyles. The implementation of social distancing, which requires people to maintain a safe distance, has a significant impact on business transactions both on a large industrial scale and entrepreneurial businesses. Many shopping centers are closed, market demand is declining, and business activities are no longer operating as usual. Indonesia, as a country with a majority Muslim population, needs Muslim entrepreneurs' role. In this situation, Muslim entrepreneurs need to rack their brains so that the business remains stable when demand declines. This article aims to analyze the business strategies carried out by Muslim entrepreneurs to survive and grow during this Covid-19 pandemic. This qualitative descriptive research methodology using a phenomenology approach shows the results that the efforts made include: believing the concept of work is worship and sustenance is a quota that must be picked up, innovating and diversifying products according to trends that are needed by the community, maintaining customer loyalty, being adaptive to technological developments and regulations, collaborating with third parties—and increasing social sensitivity through philanthropic activities, both donations and zakat, infaq, and alms so that the affected community can be helped and the economy will continue.Pandemi Covid-19 yang melanda seluruh dunia termasuk Indonesia merubah kebiasaan dan gaya hidup masyarakat. Penerapan social distancing yang mengharuskan masyarakat menjaga jarak aman, berimbas pada transaksi bisnis secara signifikan baik pada skala industi besar maupun usaha mandiri/ wirausaha. Banyak pusat perbelanjaan ditutup, permintaan pasar menurun dan aktivitas bisnis tidak lagi beroperasi seperti biasanya. Indonesia sebagai negara dengan mayoritas jumlah penduduk beragama Islam, tentu peran wirausaha muslim sangat dibutuhkan. Dalam situasi ini pelaku wirausaha muslim perlu memutar otak agar bisnis tetap stabil saat permintaan sedang menurun. Artikel ini bertujuan untuk menganalisis strategi bisnis yang dilakukan wirausahawan muslim untuk tetap bertahan dan bertumbuh di masa pandemi Covid-19 ini. Penelitian yang menggunakan metodologi penelitian kualitatif dengan pendekatan fenomenologi ini menunjukkan hasil penelitian bahwa upaya yang dilakukan antara lain: meyakini konsep kerja adalah ibadah dan rezeki adalah jatah yang harus dijemput, melakukan inovasi dan diversifikasi produk sesuai tren yang dibutuhkan masyarakat, menjaga loyalitas pelanggan, adaptif dengan perkembangan teknologi dan regulasi, melakukan kerjasama dengan pihak ketiga dan meningkatkan kepekaan sosial melalui kegiatan filantropi baik donasi maupun zakat, infak dan sedekah agar masyarakat terdampak bisa terbantu dan roda perekonomian tetap berjalan.
Etika Kegiatan Produksi: Perspektif Etika Bisnis Islam Ahmad Suminto
Islamic Economics Journal Vol. 6 No. 1 (2020)
Publisher : University of Darussalam Gontor

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (296.817 KB) | DOI: 10.21111/iej.v6i1.4387

Abstract

In principle, production activities are bound to the level of Islamic moral and technical values, especially on the quality aspects of products. The values cover all activities during organizing production factors, choosing materials for production, production processes, quality assurance (quality), marketing, service and customer care. This guidance is not only for obeying the commands and prohibitions of Allah and His Messenger but also improving a better understanding throughout practising these moral values. This research uses a library research method with a descriptive-analytic qualitative approach, which explains and illustrates the object of research and then analyses it from the perspective of business ethics in Islam. The analysis technique is the content analysis method which contains the methods of induction, deduction, and comparison. This study aims to uncover the Ethics of Production in Islam: Perspective of Islamic Business Ethics with various case studies and information on events that the author gets. The results show that Muslim producers should consider two principles as an ethical foundation in production activities and to be in harmony with maqasid shariah. First: producing in halal circles, Islam firmly classifies goods (sil’ah) or commodities into two categories. The goods are called al-Qur’an with tayyibat, i.e. goods that are legally halal consumed and produced. Khaba'ith, i.e. goods that are legally haram consumed and produced. Second, the protection of natural resources without damaging the environment.