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All Journal BISNIS: Jurnal Bisnis dan Manajemen Islam Abdimas Galuh : Jurnal Pengabdian Kepada Masyarakat Jurnal Pengabdian Masyarakat (ABDIRA) Journal of Islamic economics Perspectives (JIEP)
Sufiana Noor
Institut Agama Islam Negeri Kudus
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Computer Science & IT Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Nursing Social Sciences Other

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 1 
Generating Positive Words of Mouth in Healthcare Services Noor, Sufiana
BISNIS Vol 9, No 2 (2021): BISNIS: Jurnal Bisnis dan Manajemen Islam
Publisher : Fakultas Ekonom dan Bisnis Islam Institut Agama Islam Negeri (IAIN) Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21043/bisnis.v9i2.13361

Abstract

 Words of mouth is still an interesting issue to discuss. This research examine how service quality can influence trust to raise worth of mouth. Service quality divided into core services quality and peripheral service. Positive words of mouth measured by referencing intention. This study focus on how service quality effect both customer trust and words of mouth. The data were collected through a survey among patients in a private medical clinic in Kudus Regency. . The data were analyzed by using Structural Equation Model on AMOS 21. The findings in this study showed that core service quality influences trust and referencing intention directly also indirectly. Peripheral service quality has influences on trust but it has no direct effect on referencing intention. From this study, the medical clinic management can learn to improve service quality in order to increase positive words of mouth.
Generating Positive Words of Mouth in Healthcare Services Sufiana Noor
BISNIS Vol 9, No 2 (2021): BISNIS: Jurnal Bisnis dan Manajemen Islam
Publisher : Fakultas Ekonom dan Bisnis Islam Institut Agama Islam Negeri (IAIN) Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21043/bisnis.v9i2.13361

Abstract

 Words of mouth is still an interesting issue to discuss. This research examine how service quality can influence trust to raise worth of mouth. Service quality divided into core services quality and peripheral service. Positive words of mouth measured by referencing intention. This study focus on how service quality effect both customer trust and words of mouth. The data were collected through a survey among patients in a private medical clinic in Kudus Regency. . The data were analyzed by using Structural Equation Model on AMOS 21. The findings in this study showed that core service quality influences trust and referencing intention directly also indirectly. Peripheral service quality has influences on trust but it has no direct effect on referencing intention. From this study, the medical clinic management can learn to improve service quality in order to increase positive words of mouth.
Pendampingan Potensi Ekonomi Desa Kalirejo Undaan Kudus Berbasis Moderasi Beragama Kharis Fadlullah Hana; M. Ghozinul Asror; Mushoffa Najih; Hamzah Said Romdhoni; Masfufatul Lailiyah; Sufiana Noor
Jurnal Pengabdian Masyarakat (abdira) Vol 2, No 1 (2022): Abdira, Januari
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/abdira.v2i1.106

Abstract

The problem of radicalism and the politicization of religion has become increasingly prevalent in recent years. Disputes between communities as a result of blaming each other between religions are an important problem to be resolved immediately. As a result, togetherness to increase regional economic potential has also stalled with a lack of tolerance between religious communities. Therefore, this service activity aims to provide assistance to the community in order to increase the economic potential of the village based on religious moderation. The method used is Participatory Action Research (PAR) by involving the community to actively participate in developing the economic potential of the Kalirejo village. Kalirejo Village was chosen as the object of service because it has economic potential in the form of a large village market, quite a lot of MSMEs and the community has 3 religions that coexist, namely Islam, Buddhism and Christianity. The results of this service are enthusiastically accepted by the community and can increase religious literacy. In addition, the economic potential of the village can be explored and documented into the book Pesona Desa Kalirejo.
PEMANFAATAN LAYANAN DIGITAL BANK SYARIAH DAN FINTECH SEBAGAI SARANA PENGEMBANGAN UMKM Sufiana Noor; Rizky Putri Ramadhani
Abdimas Galuh Vol 5, No 1 (2023): Maret 2023
Publisher : Universitas Galuh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25157/ag.v5i1.9228

Abstract

Guna menyongsong Indonesia sebagai negara ekonomi digital terbesar tahun 2024, pemerintah Indonesia telah menyusun Roadmap Digital Indonesia 2021-2024. Sebagai realisasi dari hal tersebut, pemerintah di setiap daerah Indonesia bekerja sama dengan stakeholder sektor keuangan menggalakkan kampanye UMKM go digital. Meskipun jumlah pelaku UMKM cukup meningkat dan berkontribusi bagi pendapatan daerah, namun sebagian besar UMKM mengalami kendala dalam mengembangkan usahanya terutama dalam menghadapi digitalisasi, sehingga dikhawatirkan akan mempengaruhi eksistensi UMKM di era digitalisasi ekonomi. Oleh karena itu, upaya pengenalan layanan digital dan fintech perlu dilakukan pada seluruh UMKM di Indonesia. Pengenalan layanan digital dan fintech pada artikel ini dilakukan pada para pelaku UMKM di Desa Sunggingan, Kecamatan Kota, Kabupaten Kudus. Kegiatan ini dilakukan dalam bentuk sosialisasi kepada 20 pelaku UMKM Desa Sunggingan melalui metode ceramah, tutorial, dan diskusi. Setelah dilakukan pendampingan, 20 pelaku UMKM Desa Sunggingan sudah mengenal layanan digital dan fintech bank syariah berupa mobile banking serta QRIS.  Namun, tidak dapat dipungkiri bahwa kendala atas penerapan layanan digital dan fintech terletak pada masyarakat yang belum terlalu memahami cara pengoperasionalannya. Oleh karena itu, diperlukan peran pemerintah serta pelaku sektor keuangan untuk dapat mengadakan penyuluhan berkala dan monitoring agar penerapan digitalisasi di Desa Sunggingan dapat bermanfaat bagi semua pihak.
The Analysis of The Impact of Financial Factors on The Performance of Sharia Stocks sultan Mahesa Syahrial; Sufiana Noor; Irsad Andriyanto
Journal of Islamic Economics Perspectives Vol. 5 No. 2 (2023): September (2023) Journal of Islamic Economics Perspectives
Publisher : Faculty of Islamic Economics and Business, State Islamic University of  Kiai Haji Achmad Siddiq Jember, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35719/jiep.v5i2.115

Abstract

This research examined the effect of liquidity, solvency, and firm size on profitability in the Food and Beverage sector, listed on the Indonesia Sharia Stock Index (ISSI) for 2017-2021. The research sample was selected using the purposive sampling method. Using E-views 10 software as a test tool, multiple linear regression analyses analyze the relationship between independent and dependent variables. The results showed that liquidity does not affect profitability, solvency affects profitability, and firm size does not. The limitations of this study include the limited number and years of research data using only the Food and Beverage sector. This study reflects investors and management in making financial decisions based on the variables studied.
Co-Authors Hamzah Said Romdhoni Irsad Andriyanto Kharis Fadlullah Hana M. Ghozinul Asror Masfufatul Lailiyah Mushoffa Najih Rizky Putri Ramadhani sultan Mahesa Syahrial