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All Journal E-Jurnal Ekonomi dan Bisnis Universitas Udayana E-Jurnal Manajemen Universitas Udayana
A.A. Ngr. Bayu Suryanatha
Fakultas Ekonomi dan Bisnis Universitas Udayana
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education

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PREDIKTOR ORGANIZATIONAL CITIZENSHIP BEHAVIOR KARYAWAN DI THE BREEZES BALI RESORT & SPA SEMINYAK A.A. Ngr. Bayu Suryanatha; I Gde Adnyana Sudibya; I Gede Riana
E-Jurnal Ekonomi dan Bisnis Universitas Udayana VOLUME.05.NO.12.TAHUN 2016
Publisher : Fakultas Ekonomi dan Bisnis Universitas Udayana

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Abstract

This study aims to 1) analyze the influence of employee satisfaction on organizational commitment, 2) analyze the influence of employee satisfaction on organizational citizenship behavior (OCB), 3) analyze the effect of organizational commitment on organizational citizenship behavior (OCB) and 4) to analyze the role of mediation commitment the organizational influence employee satisfaction on OCB. The population in this study were all employees of The Breezes Bali Resort & Spa Seminyak. Data collected through observation, questionnaires and interviews. Data analysis technique used is PLS (Partial Least Square). Based on the results obtained in this study 1) Job satisfaction positive and significant effect on organizational commitment, 2) Job satisfaction positive and significant effect on organizational citizenship behavior (OCB), 3) Commitment organizational positive and significant effect on organizational citizenship behavior (OCB) and 4) organizational commitment mediates the influence of employee satisfaction on OCB.
Pengaruh Kepemimpinan Transformasional dan Komitmen Organisasi terhadap Kepuasan Kerja Karyawan dan Organizational Citizenship Behavior (OCB) pada Baleka Resort Hotel & Spa Legian A.A. Ngr. Bayu Suryanatha; Komang Ardana
E-Jurnal Manajemen Vol 3 No 4 (2014)
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Udayana

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Abstract

The purpose of this study was to determine the direct effect of transformational leadership and organizational commitment on job satisfaction and organizational citizenship behavior. Research located at Baleka Resort Hotel & Spa Legian, with a sample of 70 people. Analysis techniques are used path analysis. Test path analysis showed a positive effect of transformational leadership and significant impact on job satisfaction, organizational commitment and a significant positive effect on job satisfaction, transformational leadership and significant positive effect and indirectly through job satisfaction on OCB, organizational commitment and significant positive effect and indirect through job satisfaction on OCB, and job satisfaction and a significant positive effect on OCB
Co-Authors I Gde Adnyana Sudibya I Gede Riana Komang Ardana