<![CDATA[The purpose of this study was to analyze the effect of job satisfaction and work engagement on organizational citizenship behavior and analyze the mediating role of organizational commitment in mediating the effect of job satisfaction and work engagement on organizational citizenship behavior. The population in this study were nurses at the Klungkung District Hospital, totaling 263 people. The sample in this study was 159 respondents. The method of determining the sample in this study uses probability sampling. The technique sampling chosen is proportionate stratified random sampling, which is used when the population has members or elements that are not homogeneous and stratified proportionally. This research uses PLS (analysis technique Partial Least Square). The results showed that job satisfaction and work engagement positively and significantly affected organizational citizenship behavior. Job satisfaction and work engagement have a positive and significant effect on organizational commitment, and organizational commitment has a positive and significant effect on OCB. Organizational commitment as mediation partial or partial mediation on the effect of job satisfaction on organizational citizenship behavior and organizational commitment as partial mediation on the effect of work engagement on organizational citizenship behavior, meaning that the independent variable can directly influence the dependent variable or indirectly by involving the mediating variable. Nurse behavior is very dependent on job satisfaction that is felt through intrinsic and extrinsic factors so that later the nurses will form positive energy within themselves by dedicating themselves or involving themselves to the hospital.]]>
