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All Journal CommIT (Communication & Information Technology) Proceeding of the Electrical Engineering Computer Science and Informatics
Fatimah Azzahro
Universitas Indonesia
Computer Science & IT Electrical & Electronics Engineering

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The Resistance to Adopting Online Marketplace: The Influence of Perceived Risk and Behavioral Control of Small and Medium Enterprises in Indonesia Dwipuspa Ramadhanti Santoso; Putu Wuri Handayani; Fatimah Azzahro
CommIT (Communication and Information Technology) Journal Vol. 16 No. 1 (2022): CommIT Journal
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v16i1.7858

Abstract

To date, the number of e-commerce applications in Indonesia keeps increasing. However, the adoption rate amongst Small and Medium Enterprises (SMEs) is still around 13%. Thus, the research aims to analyze the factors that affect small and medium enterprises’ resistance to adopting online marketplaces in Indonesia by applying the technological-organizationalenvironmental framework, the diffusion of innovations theory, and the innovation resistance model. The respondents are 356 owners of SMEs in Indonesia who have sold their products online through social media or marketplace. The research applies a quantitative approach using an online questionnaire and interview. Then, the covariance-based structural equation modeling method is applied to analyze the data. In addition, the research interviews five SME representatives to gain further understanding and information for the rejected hypothesis. The results show that perceived complexity, owners’ self-efficacy, and enabling conditions are proven to affect perceived behavioral control. Perceived complexity is also shown to affect perceived risk. On the other hand, government support does not affect perceived behavioral control. It is also found that perceived risk and behavioral control affect resistance to adopting online marketplaces. The findings provide recommendations to overcome this situation, such as the simplification of online marketplace features for sellers and improvements in the digital literacy of the owners of SMEs.
Success Factors of Human Resource Information System Implementation: A Case of Ministry of State-owned Enterprise Wita Puspitarini; Putu Wuri Handayani; Ave Adriana Pinem; Fatimah Azzahro
Proceeding of the Electrical Engineering Computer Science and Informatics Vol 5: EECSI 2018
Publisher : IAES Indonesia Section

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (231.001 KB) | DOI: 10.11591/eecsi.v5.1628

Abstract

This study aims to analyze factors influencing the successful implementation of Human Resources Information System (HRIS) at the Ministry of State-Owned Enterprises (MSOE). There are 22 factors influence the success of HRIS implementation that are categorized into 4 dimensions, namely human, organization, technology and environment based on DeLone & McLean information system success model, HOT (human-organization-technology) fit model and TOE (technology-organization-environment). This research use quantitative method approach and data collection is gathered using questionnaire. Method of data analysis using Entropy method to calculate the weight of success factors and dimensions, and rank factors and dimensions. There are 99 respondents of the HRIS users provided data through the questionnaires distributed to them. This study shows that the dimensions influencing the success of HRIS implementation at the MSOE in priority order are technology, human, environment and organization. In addition, there are 5 factors selected with the highest weights namely information quality, service quality, top management support, system quality and social influence.
Co-Authors Dwipuspa Ramadhanti Santoso Handayani, Putu Wuri Pinem, Ave Adriana Wita Puspitarini