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Journal : International Journal of Economics, Business and Accounting Research (IJEBAR)

STUDENT SATISFACTION REVIEW FROM INFRASTRUCTURE, ADMINISTRATION SERVICES AND TEACHER COMPETENCY Diah Putri Pancasani; Supawi Pawenang; Istiatin Istiatin
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 6, No 2 (2022): IJEBAR, VOL. 06 ISSUE 02, JUNE 2022
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v6i2.4838

Abstract

This study aims to analyze whether infrastructure, administrative services and teacher competence have an effect on student satisfaction at the Surakarta Special Program Batik Junior High School simultaneously and partially. This study uses independent variables, namely infrastructure, administrative services and teacher competence. The dependent variable is student satisfaction. The sample of this study were students of the Surakarta Special Program Batik Middle School with the Non Probability Sampling technique with the type of Purposive Sampling. Data was collected using a closed questionnaire which was distributed directly to students with 16 questions. This study uses data analysis methods, namely Descriptive Analysis Method, Validity and Reliability Test, Statistical Analysis Method using Multiple Linear Regression Analysis, with hypothesis testing F Test, t test and Determination Test (R2). The results showed that infrastructure, administrative services and teacher competence had an effect on student satisfaction simultaneously. Partially, administrative services and teacher competence have an effect on student satisfaction, while infrastructure has no effect. This shows that the infrastructure facilities at the Surakarta Special Program Batik Junior High School are still not good so it needs to be improved.
STRATEGIES TO IMPROVE THE QUALITY OF HUMAN RESOURCES IN THE KARANGANYAR PRIMARY TAX SERVICE OFFICE Pratomo Riyadi; Supawi Pawenang; Sudarwati Sudarwati
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 5, No 3 (2021): IJEBAR : Vol. 05, Issue 03, September 2021
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v5i3.2902

Abstract

Human resources (HR) are an important asset for an organization to achieve a competitive advantage in the era of globalization. Efforts to develop the capacity of human resources for the apparatus have not been managed properly. This is shown, among others, by the difficulty in changing the way of mindset and working of the apparatus, low discipline and employee ethics, a career system that is not fully based on work performance, an inadequate remuneration system for a decent life, recruitment that has not been carried out based on the required educational qualifications , the implementation of education and training that has not been able to fully improve performance, weak supervision and audits of employee performance, and personnel management information systems that are not functioning optimally. Research objectives are (1) analyzing the strategy of increasing human resources for employees at the Karanganyar Primary Tax Office (2) analyzing the supporting and inhibiting factors for human resource improvement strategies at the Karanganyar Primary Tax Office. This type of research used qualitative research. The subjects in this study were employees of the Karanganyar Primary Tax Office. The data method used in this research is SWOT. The superior position of the Karanganyar Primary Tax Office by using a SWOT diagram showing the position of Human Resources in Quadrant I, a position that greatly uses existing opportunities to increase the strength of the agency. This means that the existing opportunities are used to further increase the strength of the human resources at Karanganyar Primary Tax Office. The focus of this strategy is to maximize opportunities to improve the quality of human resources. Keywords: SWOT, quality of human resources
STRATEGIES TO IMPROVE THE QUALITY OF HUMAN RESOURCES IN THE KARANGANYAR PRIMARY TAX SERVICE OFFICE Pratomo Riyadi; Supawi Pawenang; Sudarwati Sudarwati
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 5, No 3 (2021): IJEBAR : Vol. 05, Issue 03, September 2021
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v5i3.2902

Abstract

Human resources (HR) are an important asset for an organization to achieve a competitive advantage in the era of globalization. Efforts to develop the capacity of human resources for the apparatus have not been managed properly. This is shown, among others, by the difficulty in changing the way of mindset and working of the apparatus, low discipline and employee ethics, a career system that is not fully based on work performance, an inadequate remuneration system for a decent life, recruitment that has not been carried out based on the required educational qualifications , the implementation of education and training that has not been able to fully improve performance, weak supervision and audits of employee performance, and personnel management information systems that are not functioning optimally. Research objectives are (1) analyzing the strategy of increasing human resources for employees at the Karanganyar Primary Tax Office (2) analyzing the supporting and inhibiting factors for human resource improvement strategies at the Karanganyar Primary Tax Office. This type of research used qualitative research. The subjects in this study were employees of the Karanganyar Primary Tax Office. The data method used in this research is SWOT. The superior position of the Karanganyar Primary Tax Office by using a SWOT diagram showing the position of Human Resources in Quadrant I, a position that greatly uses existing opportunities to increase the strength of the agency. This means that the existing opportunities are used to further increase the strength of the human resources at Karanganyar Primary Tax Office. The focus of this strategy is to maximize opportunities to improve the quality of human resources. Keywords: SWOT, quality of human resources