Article Per Year (5 Year)
p-Index From 2019 - 2024
0
P-Index
This Author published in this journals
All Journal CALYPTRA : Jurnal Ilmiah Mahasiswa Universitas Surabaya Jurnal JSIKA Jurnal Sistem Informasi Universitas Dinamika
Denny Kusuma
Universitas Surabaya
Humanities Computer Science & IT Economics, Econometrics & Finance Education Engineering Other

Published : 3 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 3 Documents
Search

 1 
PENGARUH LOGISTIC SERVICE QUALITY TERHADAP SATISFACTION DAN LOYALTY DI PT. TIKI JALUR NUGRAHA EKA KURIR Kusuma, Denny
CALYPTRA : Jurnal Ilmiah Mahasiswa Universitas Surabaya Vol 3, No 2 (2014): CALYPTRA : Jurnal Ilmiah Mahasiswa Universitas Surabaya
Publisher : University of Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini bertujuan untuk mengetahui dan menganalisis pengaruh logistic service quality terhadap satisfaction dan loyalty dengan dimensi-dimensi logistic service quality yang dikemukakan oleh Yu-Kai Huang, Yi-Wei Kuo, dan Shi-Wei Xu, khususnya pada PT Tiki Jalur Nugraha Ekakurir berdasarkan persepsi pelanggan. Pengolahan data dilakukan dengan Structural Equation Modeling (SEM) dengan software AMOS 20.0. Teknik pengambilan sampel dalam penelitian ini menggunakan non probability sampling dengan jenis convenience sampling. Data diperoleh secara langsung dari responden yang sesuai dengan karakteristik populasi yang ditentukan dengan cara menyebarkan kuesioner. Penelitian ini menggunakan jumlah sampel sebesar 100 responden. Hasil penelitian ini menunjukkan adanya pengaruh logistic service quality terhadap satisfaction, logistic service quality terhadap loyalty, dan satisfaction terhadap loyalty PT Tiki Jalur Nugraha Ekakurir.
RANCANG BANGUN APLIKASI E-POIN UNTUK PENCATATAN DATA PELANGGARAN DAN PRESTASI AKADEMIK SISWA PADA SMK NEGERI 10 SURABAYA Kusuma, Denny; Sagirani, Tri; Churniawan, Agus Dwi
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 7, No 1 (2018)
Publisher : Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA)

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Abstract: SMK Negeri 10 Surabaya is a vocational high school located in the city of Surabaya. Problems that occur at SMK Negeri 10 Surabaya currently experiencing problems in terms of recording data violations and academic achievements that are still processed manually using a ledger. Teachers counseling difficulty to recapture the data of students who have violated and achievement data ever achieved by students / students.Based on the problems encountered, then one solution to overcome that is by making E- point application for recording data violation and data of student achievement of SMK Negeri 10 Surabaya.[0] The results of the process can be made into reports that can be used as information violations and achievements made by students / SMK Negeri 10 Surabaya.With E-points Application Development Design for Recording of Data on Student's Academic Abuse and Achievement At SMKN 10 Surabaya can facilitate Counseling Guidance teacher in processing data violation and academic achievement. Reports generated from this application are comparative reports of violations with student achievement and Reports of individual violations containing details of violations committed by students of SMK Negeri 10 Surabaya. Keywords: violation, achievement, counseling guidance
RANCANG BANGUN APLIKASI E-POIN UNTUK PENCATATAN DATA PELANGGARAN DAN PRESTASI AKADEMIK SISWA PADA SMK NEGERI 10 SURABAYA Kusuma, Denny; Sagirani, Tri; Churniawan, Agus Dwi
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 7, No 1 (2018)
Publisher : Jurnal Sistem Informasi Universitas Dinamika (JSIKA)

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Abstract: SMK Negeri 10 Surabaya is a vocational high school located in the city of Surabaya. Problems that occur at SMK Negeri 10 Surabaya currently experiencing problems in terms of recording data violations and academic achievements that are still processed manually using a ledger. Teachers counseling difficulty to recapture the data of students who have violated and achievement data ever achieved by students / students.Based on the problems encountered, then one solution to overcome that is by making E- point application for recording data violation and data of student achievement of SMK Negeri 10 Surabaya.[0] The results of the process can be made into reports that can be used as information violations and achievements made by students / SMK Negeri 10 Surabaya.With E-points Application Development Design for Recording of Data on Student's Academic Abuse and Achievement At SMKN 10 Surabaya can facilitate Counseling Guidance teacher in processing data violation and academic achievement. Reports generated from this application are comparative reports of violations with student achievement and Reports of individual violations containing details of violations committed by students of SMK Negeri 10 Surabaya. Keywords: violation, achievement, counseling guidance
Co-Authors Agus Dwi Churniawan, Agus Dwi Tri Sagirani