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Do Store Atmosphere and Perceived Value Matter in Satisfying and Predicting the Millennials’ Behavioral Intention in a Café Setting? Martinus Fieser Sitinjak; Christian Haposan Pangaribuan; Nabila Tafriza
Binus Business Review Vol. 10 No. 1 (2019): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v10i1.5345

Abstract

The purpose of this research was to determine the effects of store atmosphere and perceived value on customer satisfaction and its impact on behavioral intention on the millennial segment. This type of research was a quantitative method using associative research approach and Partial Least Squares Structural Equation Modeling (PLS-SEM) methods measured by Smart-PLS 3.0. The distribution of questionnaires was a non-probability with simple random sampling. The survey was conducted to 200 college students between the ages of 17 and 30 at a café in a shopping mall in Jakarta in 3 months (December 2017 until February 2018). The result shows that the store atmosphere can be used to generate perceived value, customer satisfaction, and behavioral intention. However, store atmosphere is confirmed to be the main behavioral intention predictor directly and indirectly.
A RELATIONAL PERSPECTIVE ON TURNOVER: EXAMINING AFFECTIVE, CONTINUANCE, AND NORMATIVE PREDICTORS Bambang Setiono; Christian Haposan Pangaribuan; Rith Analin Osok; Martinus Fieser Sitinjak
Journal of Management and Business Vol 18, No 2 (2019): SEPTEMBER 2019
Publisher : Department of Management - Faculty of Business and Economics. Universitas Surabaya.

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (151.52 KB) | DOI: 10.24123/jmb.v18i2.417

Abstract

High rate for employee turnover intention may lead to significant expenses of an organization, including the direct costs of replacing an employee and the indirect costs related to loss of experience and lowered productivity. The aim of the study is to investigate the influence of organizational commitment toward the employee turnover. The research method used in the study is quantitative approach. The primary data were collected by distributing questionnaires to 100 employees of a state-owned electricity corporation in Jakarta, Indonesia. Multiple linear regression shows that all three components of organizational commitment: affective commitment, continuance commitment and normative commitment significantly influenced employee turnover intention.
The Use of Eco-Friendly Products in Indonesia: A Survey on Consumers Motivation Nabiel Elhakim Al-Ahmad Bit; Mona Chaterina; Christian Haposan Pangaribuan
Journal of Applied Management Research Vol 2, No 2 (2022)
Publisher : The Graduate School of Sahid University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36441/jamr.v2i2.1304

Abstract

The Use of Eco-Friendly Products in Indonesia: A Survey on Consumers Motivation. The use of products labeled as environmentally friendly is now on the rise in Indonesia. The use of products labeled as environmentally friendly is now on the rise in Indonesia. However, while the increasing sales of environmentally friendly products happen, public awareness of environmental sustainability has not yet improved. This paper aims to determine the factors that influence the rise of a trend, namely the use of environmentally friendly products, which has recently been rife in Indonesia. Thus, this study begins the investigation by distributing a questionnaire that uses quantitative methods and a Likert scale in data collection, with results coming from 63 Indonesian from various backgrounds. From the data, it can be concluded that of the three variables used, which are Environmental Awareness, FOMO (Fear of Missing Out), and Affordability, there is only one variable, FOMO that significantly influences the buyers’ motivation for eco-friendly products. Hence, FOMO should be considered an important aspect regarding marketing or campaign.
Executive Summary (Volume 1, Issue 1, May 2021) Christian Haposan Pangaribuan
Journal of Business, Management, and Social Studies Vol. 1 No. 1 (2021): Journal of Business, Management, and Social Studies (Apr-Jun 2021)
Publisher : APPS Publications

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (344.335 KB) | DOI: 10.53748/jbms.v1i1.12

Abstract

Journal of Business, Management, and Social Studies, Vol. 1, No. 1, May 2021.