Suranto Suranto
Dosen Magister Ilmu Pemerintahan Uni-versitas Muhammadiyah Yogyakarta

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Implementasi Standar Pelayanan Minimal Bidang Kesehatan Di RSUD Kota Baubau Dedi Rahmat Saputra; Suranto Suranto
Journal of Governance and Public Policy Vol 1, No 2: June 2014
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jgpp.v1i2.2101

Abstract

The hospital has a strategic role in the effort to accelerate the improvement of  public health degree. The new para-digm of  health care requires hospitals provide quality services according to the needs and wishes of  the patient withreference to the code of  professional conduct and medical. Performance of health care organizations typically use aminimum standard criteria of  service in accordance with the Regulation of  the Minister of Health No. 741 / Menkes /Per / VII / 2008. These regulations outline covers; a) basic health services, b) health care referrals, c) epidemiologicalinvestigation and prevention of  outbreaks and d) health promotion and community development. The purpose of thisstudy was to determine the implementation of  the minimum service standards in the field of  health referral at RSUDBaubau and to determine the factors that affect the minimum service standard reference in the field of  health at RSUDBaubau. The method used in this research is descriptive qualitative. The data collection techniques in this research isinterview and documentation. Meanwhile, the techniques used to analyze the data in this study is a descriptive analysistechniques. This analysis includes data checking, data grouping, data checking, data analysis and conclusion. Theresults of  this experiment showed that the implementation of the minimum service standards in the field of  healthreferral at RSUD Baubau has been good. A slight lack of implementation of  the health sector MSS reference in RSUDBaubau is the amount of  human resources required. The factors that affect the implementation of  minimum servicestandard reference in the field of  health, namely RSUD Baubau; Communication, disposition and bureaucratic struc-ture. As for the factor of  resources because there is still a shortage of  only 80% to meet the needs of  humanresources at RSUD Baubau.
Optimalisasi Kinerja Lembaga Ombudsman Daerah Istimewa Yogyakarta Dalam Penyadaran Hak Masyarakat Atas Pelayanan Publik Arif Wicaksono; Suranto Suranto
Journal of Governance and Public Policy Vol 1, No 1: February 2014
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jgpp.v1i1.2094

Abstract

The Ombudsman Institution is an independent institution which functions to supervise the public seissues. The existence of  this institution is considered important to increase the public service especservice performance by the government or local government and its existence is guaranteed by law.progress reaches the provincial level and the This research uses the qualitative research method. Tincluding the primary and secondary data. The primary data covers interview and observation datondary data covers literature data and documentation. The analysis unit of  this research is the Ombof  Yogyakarta Special Region with the interviewed research subjects such as the Head, InstitutioSocialization, Cooperation, and Networking Unit, and Socialization Executive Assistant. The findingshows that the establishment of  The Governor Regulation Number 69 Year 2014 about the OrganizProcedure of  the Ombudsman Institution of  Yogyakarta Special Region causes the incorporation of Regional Ombudsman Institution (LOD) and the Private Ombudsman Institution (LOS), to be a singlas the Ombudsman Institution of  Yogyakarta Special Region and it was started in 2015. The OmbudYogyakarta Special Region performance optimization has been seen in its achievements which are ithe applicable regulations. The optimization of  socialization  task on public right awareness toward pby the Ombudsman Institution of  Yogyakarta Special Region is considered good and optimum. It canprograms done in the socialization intensity, socialization quality, and socialization portion comparties. The factors influencing the Ombudsman Institution of  Yogyakarta Special Region performancecovering the executive human resources factor, facilities and infrastructure and public participation