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Cosmas Damianus Wijaya
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Computer Science & IT Mathematics Other

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PENGEMBANGAN CRM TOKO NUC DENGAN BERBASIS WEB Cosmas Damianus Wijaya; Dedi Trisnawarman; Zyad Rusdi
Jurnal Ilmu Komputer dan Sistem Informasi Vol 6, No 2 (2018): JURNAL ILMU KOMPUTER DAN SISTEM INFORMASI
Publisher : Fakultas Teknologi Informasi Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (215.721 KB) | DOI: 10.24912/jiksi.v6i2.2625

Abstract

Nuc is a local business that sells mobile phone accessories, mobile phone and car accessories since october 2015. Customer came from around Indonesia, because Nuc is based on online marketplace. Since increasing business turnover and quantity of items, Nuc needs an independent customer relationship management to ensure customer satisfaction.  This application program is a website based. The website contains product information. Customer information, customer complaint information. In collecting data, the author used interview method, While the research method used is the method of SDLC (System Developtment Life Cycle). And in making this application, the author using PHP and MySQL programming language for its database.
Co-Authors Dedi Trisnawarman Zyad Rusdi