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IMPACT OF PATIENT SATISFACTION IN THERAPEUTIC COMMUNICATION ASPECTS AFTER IMPLEMENTATION OF CLINIC SUPERVISION BY NURSE MANAGER Grace Aneke Merentek; Asnet Leo Bunga; Wilhemus Hary Susilo
Jurnal Ilmiah Perawat Manado (Juiperdo) Vol 7 No 1 (2019): JULI
Publisher : POLITEKNIK KESEHATAN KEMENTERIAN KESEHATAN MANADO

Background: Nursing is an activity of providing care to individuals, families, groups or communities both sick and healthy as a form of professional service where the nursing practice is a service organized by nurses in the form of nursing care. One of the tasks of the nursing manager is to coordinate through supervision/supervision. Aims: This study aims to analyze, explore the effect of training and implementation of clinical supervision on nurse-patient therapeutic communication. Methods: This study used quasi-experimental design research before and after post control group. The number of samples in this study was 100 respondent nurses and patients who were divided into 75 intervention groups who were given training and implementation of supervision and control groups of 25 respondents. Results: The study showed that the improvement in the supervision capability of the headroom clinics increased significantly (p = 0,000) after training and implementation of clinical supervision. Patient satisfaction with therapeutic communication has increased with a value (p = 0,000). Conclusion: Implementation of clinical supervision contributed to patient satisfaction and therapeutic communication of patient nurses by 17.6%, while 82.4% was influenced by other variables (quality of service, hospital products). This study further recommends the implementation of clinical supervision to be one of the models in developing the quality of nursing services.

THE IMPACT OF LEADERSHIP TRAINING THAT SERVES BY NURSING MANAGERS TOWARDS WORK MOTIVATION AND CLINICAL CARE PERFORMANCE Junytha Ranny Rondonuwu; Asnet Leo Bunga; Wilhemus Hary Susilo
Jurnal Ilmiah Perawat Manado (Juiperdo) Vol 7 No 2 (2019): DESEMBER
Publisher : POLITEKNIK KESEHATAN KEMENTERIAN KESEHATAN MANADO

Background: Servant Leadership is more focused on solving problems experienced by implementing nurses. The head of the room must have empathy to help them in a better direction. Aims: a study to analyze the effect of leadership training that serves the head of space on work motivation and performance of implementing nurses at GMIM General Hospital Bethesda Tomohon. Method: a quasi-experimental none equivalent pre-post test with Structural Equation Model (SEM) analysis. The number of respondents was 149 implementing nurses, in the inpatient room. Results: Research in the intervention group showed that there was an influence on the ability of the headroom, performance, and motivation of implementing nurses before and after training (p-value = 0.000). There is an influence of the level of the ability of the head of the room, work motivation, the performance of implementing nurses (p-value = 0.000) in the intervention and control groups. Structural Model test results of leadership abilities that serve significantly to the work motivation of implementing nurses with a value of t = 8.19. The effect of the level of ability of the head of space using leadership that serves significantly to the performance of implementing nurses (t = 8.13). Gender (t = 3.73), education (t = 2.81) were significant on the performance of the implementing nurses. There was a simultaneous contribution (R239%) between headroom training, age, sex, length of work on motivation and performance of implementing nurses. Conclusion: The implementation of leadership training that serves the head of the room can increase the level of knowledge of the head of the room in motivating the work and performance of implementing nurses in GMIM General Hospital Bethesda Tomohon. Suggestion: Further research on the effect of leadership training that serves long space heads and a large sample to assess behavioral changes in room heads and implementing nurses

Relation Overview Between MPKPP Application and Job Satisfaction Over PGI Cikini Hospital Jakarta 2007 Yannerith Chintya; Asnet Leo Bunga; Yuswardi Azwar
Journal of Multidisciplinary Academic Vol 3, No 3 (2019): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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MPKPP is the initial step towards MPKP, this model is able to provide entry-level professional nursing care. MPKP is a method to provide nursing care in the team leader / primary nurse who is responsible for the total care of several patients goes to home. PGI Cikini Hospital used MPKPP method to improve a nursing quality to care they clients. Here, a nurses have ability to think critically high and understand the importance of a good as a nurse-patient relationship. In addition, the collaboration of health teams in the professional manner is taking action according to authority and professional responsibility in order to achieve maximum goals. Thus, in this research we conducted on implementing nurses who will carrying out functional duties and lack of cooperation between teams to provide nursing care technique. This study aims to obtain an overview of relationship between MPKPP application and job satisfaction in implementing nurses using the Chi-Square method. In this study, we use 130 respondents who were nurses implementing. The results shows only 53.8% (p = 0,000) of respondents stated that the application of MPKPP was applied, while only 53.1% (p = 0,000) stated that job satisfaction at PGI CIKINI Hospital. From the bivariate analysis obtained 4 variables such as MPKPP Implementation, Workforce, Role and Function of Nurses, Nursing Documentation which showed a significant relationship with Employee Nurse Satisfaction (p = 0,000). The MPKPP application can be increase the work satisfaction of implementing nurses in near future

Effect of Interactive Supervision Training on Improving of Nursing Behavior in Prevention of Infection and Effective Communication Rosina Leisubun; Asnet Leo Bunga; Sudibyo Supardi
Indonesian Journal of Health Research Vol 2 No 2 (2019): August 2019
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32805/ijhr.2019.2.2.50

Introduction. Nurse behavior in prevention of infection and effective communicate aimed at minimizing arrows and maximizing patient safety. Implementation of nurse behavior can be realize by hand washing and communicate is effective and complete. To evaluate the associated behaviors of implementing nurses can be done by supervision method by chief of the room or nursing supervisor. This study aims to determine the effect of interactive supervision training on improving the behavior of nurses in prevention of infection: hand washing & effective communication. Methods. The research is a quantitative research with a quasi-experimental design using pre & post test design with a control group. The sample in the study was 17 supervisor and 70 nurse nurses. Interventions carried out are interactive supervision training for chief of the room & team leader/PJ Shift. Results. The result of the study found difference in behavior of nurses on hand washing & SBAR communication before & after training (p value=0,000) Further analysis shows a good influence between interactive supervision training on improving nurse performance in hand washing & SBAR communication compliance (p value=0,000). Conclusion. Expected to he carried out in a interactive supervision of all implementing nurses in an effect to improve safety of patients.

Studi Fenomenologi Peran Perawat pada Pelaksanaan Discharge Planning dalam Asuhan Keperawatan di RS X: Phenomenology Study of The Role of Nurses in The Implementation of Discharge Planning In Nursing Care at Hospital X Cecillia Heni Agustinawati; Asnet Leo Bunga; Indriati Kusumaningsih
Media Publikasi Promosi Kesehatan Indonesia (MPPKI) Vol. 5 No. 4: APRIL 2022 - Media Publikasi Promosi Kesehatan Indonesia (MPPKI)
Publisher : Fakultas Kesehatan Masyarakat, Universitas Muhammadiyah Palu

Latar Belakang: Discharge Planning adalah proses perencanaan sistematik yang dipersiapkan bagi pasien untuk meninggalkan instansi rumah sakit sehingga dapat mempertahankan keberlangsungan keperawatan di rumah. Pelaksanaan discharge planning yang optimal diharapkan dapat memandirikan pasien. Perawat mempunyai peranan penting sebagai sentral kolaborasi interprofesional yang pada pelaksanaan discharge planning berkesinambungan dengan pencatatan edukasi terpadu yang terintegrasi dalam asuhan keperawatan. Namun catatan edukasi terpadu belum terlaksana secara optimal, hal ini masih perlu dianalisis hambatannya. Tujuan: Penelitian ini bertujuan untuk mengeksplorasi peran perawat pada pelaksanaan discharge planning dalam asuhan keperawatan. Metode: Desain penelitian ini adalah kualitatif dengan pendekatan fenomenologi. Pengambilan data dilakukan pada bulan Juni – Agustus 2021. Partisipan yang terlibat dalam wawancara mendalam secara semi terstruktur sebanyak 8 partisipan, dengan peringkat fungsi II dan III yang memiliki pendidikan D3 Keperawatan dan Ners yang berpengalaman kerja minimal 3 tahun. Data penelitian dianalisis menggunakan software nvivo 12 plus. Penelitian ini mengeksplorasi 7 peran perawat, yakni peran sebagai pemberi asuhan keperawatan, advokator, edukator, koordinator, kolaborator, konsultan, dan peneliti. Hasil: penelitian ada 2 hambatan, yakni hambatan dalam pencatatan edukasi terpadu yang disebabkan situasi ruangan yang repot, kurangnya motivasi perawat, waktu dan beban kerja, ketenagaan yang tidak mencukupi serta hambatan dalam pemahaman tentang discharge planning. Kesimpulan: Hambatan pelaksanaan discharge planning dalam asuhan keperawatan di RS X, yakni hambatan pencatatan dalam formulir catatan edukasi terpadu dan pemahaman terhadap konsep discharge planning, sehingga perlu untuk menelaah lebih lanjut terkait kebijakan, SOP serta panduan pelaksanaan discharge planning dalam asuhan keperawatan dengan cara melakukan pendidikan dan pelatihan, seminar atau webinar bagi seluruh perawat khususnya bagi perawat yang baru agar dapat meningkatkan pemahamannya pada pelaksanaan discharge planning dalam asuhan keperawatan serta menyediakan sarana dokumentasi atau formulir yang mudah dimengerti untuk digunakan sebagai pencatatan discharge planning pada catataan edukasi terintegrasi.

Pengaruh Implementasi Pelatihan Coaching (Bimbingan) Kepala Ruang Terhadap Kinerja Perawat Pelaksana Di RS X Tangerang Mey Lys Ceryah Hutasoit; Asnet Leo Bunga; Havidz Aima; Dewi Anggraeni
Jurnal Kesehatan Vol 11 No 2 (2022): Jurnal Kesehatan
Publisher : Sekolah Tinggi Ilmu Kesehatan Yatsi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37048/kesehatan.v11i2.408

The development of nursing education in Indonesia is not yet in line with improving the quality of nurse performance. One of the efforts to improve the performance of nurses through the implementation of coaching training is given by the supervisor to the implementing nurses The purpose of this study was to see the effect of the implementation of supervisor coaching training on the performance of the implementing nurses at the X Hospital in Tangerang. This research method uses quasi-experimental quantitative method, non randomized control group design pre test and post test. The research sample consisted of 101 nurses and 8 supervisor consisting of 5 supervisor , 76 nurses implementing the intervention group, 3 supervisor and 25 nurses implementing the control group. The results showed that there was an increase in the skills of supervisor by 4% with a mean post test skill of 82%. The implementation of supervisor coaching training has an effect on increasing the performance of the nurse nurses by 4.2% statistically significant with (p = 0.000). The implementation of supervisor coaching were statistically significant (p = 0,000) to the performance of the implementing supervisor, gender was significant (p = 0.009). For the supervisor coaching variable, age, education and duration of work did not affect the performance snurse. Therefore, effort needs to be applied to achieve nurses’ quality performance and coaching technique implementation could become a sustainable recommendation that significantly proved in developing nurse performance.

PENGARUH PERSON - ORGANIZATION FIT TERHADAP KOMITMEN ORGANISASI DAN KINERJA PERAWAT PELAKSANA MELALUI VARIABEL KARAKTERISTIK INDIVIDU DI RUMAH SAKIT X KUPANG Veronika Papo Bage; Asnet Leo Bunga
NURSING UPDATE : Jurnal Ilmiah Ilmu Keperawatan P-ISSN : 2085-5931 e-ISSN : 2623-2871 Vol 14 No 2 (2023): JUNI
Publisher : NHM PRESS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36089/nu.v14i2.1188

Person-organization fit is developed by many strategic management practitioners to analyze the influence on various variables in improving the quality of service in an organization. This study aims to examine and identify the influence of the person-organization fit on organizational commitment and the performance of implementing nurses through the characteristics of individuals in Hospital X, so that it has implications for improving the quality of hospital services, especially the quality of nursing services. This study uses a parallel mixed method convergent research design. Simple random sampling was taken by 200 respondents and 17 implementing nurses at X Kupang Hospital. Analysis of the data using Structural Equation Model (SEM) obtained CR ≥ 1.967 and p ≤ 0.05 then the person-organization fit with significant and positive influence on individual characteristics, the person-organization fit has a significant and positive influence on organizational commitment, organization fit has a significant and positive influence on the performance of nurses, person-organization fit has a significant and positive effect on organizational commitment through individual characteristics and commitment of organization-organization has a significant and positive effect on nurse performance. C.R -0.166 ≤ 1.967 and p 0.868 ≥ 0.05, the hypothesis was rejected so that there was no influence between person organization fit and nurse performance through individual characteristics. The results of qualitative research through the opinion of informants stated that individual values are in accordance with the values of the organization but the organization has not been able to empower the characteristics of the implementing nurse so that it becomes an opportunity for the organization to increase the commitment and performance of nurses. This provides an illustration that the relationship between relational, leadership, and employee relations with the organization has not been optimal. The application of person-organization fit needs to be a concern to be implemented comprehensively in order to create conformity of personal values and organizational values in order to achieve organizational goals.

Pengaruh Implementasi Pelatihan Coaching (Bimbingan) Kepala Ruang Terhadap Kinerja Perawat Pelaksana Di Rs X Tangerang Mey Lys Ceryah Hutasoit; Asnet Leo Bunga; Havidz Aima; Dewi Anggraini
Jurnal Kesehatan Vol 11 No 2 (2022): Jurnal Kesehatan
Publisher : Universitas Yatsi Madani

Show Abstract | Download Original | Original Source | Check in Google Scholar

Perkembangan pendidikan keperawatan di Indonesia belum sejalan dengan peningkatan kualitaskinerja perawat. Salah satu upaya untuk meningkatkan kinerja perawat melalui implementasipelatihan coaching yang diberikan kepala ruang kepada perawat pelaksana. Tujuan penelitian iniuntuk melihat pengaruh implementasi pelatihan coahing kepala ruang terhadap kinerja perawatpelaksana di RS X Tangerang. Metode penelitian ini menggunakan metode kuantitatif kuasieksperimen, desain non randomized control group pre test dan post test. Sampel penelitiansebanyak 101 perawat pelaksana dan 8 orang kepala ruang yang terdiri dari 5 orang kepala ruang,76 perawat pelaksana kelompok intervensi, 3 orang kepala ruang dan 25 perawat pelaksana kelompok kontrol. Hasil menunjukkan ada peningkatan keterampilan kepala ruang sebesar 4%dengan rerata keterampilan post test 82 %. Implementasi pelatihan coaching kepala ruangberpengaruh terhadap peningkatan kinerja perawat pelaksana sebesar 4,2 % secara statistikbermakna dengan (p=0.000). Implementasi coaching kepala ruang secara statistik bermakna(p=0,000) terhadap kinerja perawat pelaksana, jenis kelamin bermakna (p=0.009). Untuk variabelketerampilan coaching kepala ruang, umur, pendidikan dan lama kerja tidak berpengaruh terhadapkinerja perawat pelaksana. Dengan demikian salah satu upaya peningkatan kinerja perawatcoaching dapat direkomendasikan untuk dilakukan secara berkelanjutan. Kata kunci: Implementasi, Coaching, Kinerja Perawat

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