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Triana Sri Hardjanti
Midwifery Department, Polytechnic Health Ministry of Semarang

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Service Satisfaction About Teaching, Learning Process And Education Facilities At The Health Polytechnic Of Health Ministry Semarang Hermien Nugraheni; Enik Sulistyowati; Triana Sri Hardjanti
Jurnal LINK Vol 8, No 1 (2012): Januari 2012
Publisher : Pusat Penelitian dan Pengabdian kepada Masyarakat, Poltekkes Kemenkes Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (479.709 KB) | DOI: 10.31983/link.v8i1.172

Abstract

The purpose of this study were to describe the internal customer's expectations and performance of Health Polytechnic Kemenkes Semarang, analyzing internal customer's satisfaction levels (students, lecturer and staff) to Health Polytechnic Kemenkes Semarang's services. The survey in 2009 showed that the top priority for repairs carried out are: for students, are the cost of education, for lecturers are a component of Learning Facilities, Academic Guidance and Career Development, as well as for employees are an incentive component. The survey in 2010 showed that the top priority for repairs carried out are: for students are nothing, for lecturers are Teaching Facilities, Career Development, Academic Guidance and incentives, as well as for employees are an incentive component. The survey in 2011 showed that the top priority for repairs carried out are: for students are the Education Administration, Laboratory, and Graduate Prospects, for the lecturer are teaching facilities, and incentives, as well for Employees are a component of public facilities and incentives.
Keikutsertaan Bidan Praktik Mandiri terhadap Program Jaminan Kesehatan Nasional Runjati Runjati; Triana Sri Hardjanti; Sri Rahayu
Jurnal LINK Vol 11, No 2 (2015): Mei 2015
Publisher : Pusat Penelitian dan Pengabdian kepada Masyarakat, Poltekkes Kemenkes Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (6228.082 KB) | DOI: 10.31983/link.v11i2.337

Abstract

The aim of the research was to analyze the factors that affect participation of Independent Midwives Practice in the National Health Insurance in Semarang City. The research design used analytic observational research. The subjects of the study were 73 IMP and taken by simple random sampling. The data collected using questionnaires. Data were analyzed using Chi Square and multiple logistic regression. The results showed the IMP participation on JKN were 52.1%. There were some relationship between socialization, resources, attitudes and bureaucracy. Attitude and resources had influence with participation on National Health services. IMP who had good attitude had opportunities participate 6 times compare with who did not participate. Resources BPM good opportunity to participate JKN 4.9 times than did not participate.  Midwives need to prepare a good attitude and its resources and cooperation partners being able to support and provide IMP to be able to follow the program of National Health Insurance.