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NEED ANALYSIS AND ITS IMPLEMENTATION OF ENGLISH SKILLS IN FRONT OFFICE DEPARTMENT OF HOTEL INDUSTRY eko aprianto
EDUCAFL : Journal of Education of English as Foreign Language Vol 1, No 1 (2018): EDUCAFL
Publisher : Fakultas Ilmu Budaya, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (198.838 KB) | DOI: 10.21776/ub.Educafl.2018.001.01.01

Abstract

Abstract English as international language plays an important role, such as establish social communication or relationship with other people in the world. If we have good ability in English, it will be easy for us to conduct an international relation with all nations in the world. Hotel is one of tourism industry that has relationship in English communication where the process of communication happens as services given to the guest. The research design used in this study is descriptive qualitative, by giving description about the need of English skill use by Front Office department hotel in Malang. The researcher limited the hotels only the members of Hotel and Restaurant Association (PHRI) in Malang. The respondents of this study were taken from 88 hotels in Malang who has 3 years up working experience in Front Office Department. Finally, the researcher found that speaking skill were maximally used in hotel front office. So, as the implication of this study in the educational field is the university curriculum especially for speaking class should be appropriate with the students need. The implementation of teaching material in speaking class should also base on the needed of stakeholders in order to the students ready to face the challenging of the world. Key Words: English language skills, English for specific purpose, Hotel Front Office 
The use of Learning Management System on University Students’ Vocabulary Mastery Ifit Novitasari; Eko Aprianto; Dwi Fita Heriyawati
Linguista: Jurnal Ilmiah Bahasa, Sastra, dan Pembelajarannya Vol 2, No 2 (2018)
Publisher : Universitas PGRI Madiun

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (380.948 KB) | DOI: 10.25273/linguista.v2i2.3694

Abstract

The development of learning media that is interesting and relevant to the education system in Indonesia, although the ability of learners is a barrier today. Various development efforts are always done to complement the process of material oblivion that has been given. Learning methods and learning media are two things that cannot be ignored. Having English skills will add value in the context of human resources. But in an academic environment, English is a foreign language that needs to be mastered not only in communication but also regarding technology and science. The increasingly rapid technological development takes part in the learning development system. Many learning media are used to improve the ability of information or science. Furthermore, this study uses a learning management system (LMS) as one of the technology media to improve students’ vocabulary. The study focuses on the effort to improve vocabulary mastery by using a learning management system. The subjects of this study were the second-semester students from informatics department, Universitas Kanjuruhan Malang. The results of this study show that the students are easier to understand the vocabulary used in technology informatics fields. It can be seen that the results of their average of the final score are 85.00 improved higher than the previous score, before the use of LMS in the teaching vocabulary, the score is 65.00. It is expected that the result of this study can be one of the alternative ways to help students understand vocabulary easily.