Article Per Year (5 Year)
p-Index From 2019 - 2024
0.61
P-Index
This Author published in this journals
All Journal MANAJEMEN DEWANTARA Inobis: Jurnal Inovasi Bisnis dan Manajemen Indonesia
Abdul Choliq Hidayat
Unknown Affiliation
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Published : 3 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 3 Documents
Search

 1 
Analisys of The Quality of Customer Service Satisfactory of Baitul Maal Wattamwil (BMT) Tamzis at Daerah Istimewa Yogyakarta and Jawa Tengah Agus Siswanto; Abdul Choliq Hidayat
INOBIS: Jurnal Inovasi Bisnis dan Manajemen Indonesia Vol. 2 No. 2 (2019): INOBIS: Jurnal Inovasi Bisnis dan Manajemen Indonesia - Edisi Maret 2019
Publisher : Forum Inovasi Bisnis dan Manajemen

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (470.592 KB) | DOI: 10.31842/jurnal-inobis.v2i2.81

Abstract

The research aim was to analyse the quality of customer service satisfactory of BMT Tamzis at Daerah Istimewa Yogyakarta and Jawa Tengah, as the syariah finance, who has 33 (thirty three) branchs, and its headquarter at Wonosobo, Jawa Tengah. It has at least 2.000 customers in 2018. BMT Tamzis needs some feedback in order to increase their quality of customer service satisfactory as high as possible to reach optimum level, and  fulfill qualification of succeed finance business. This research wanted to measure the up dated customer service satisfactory and gave feedback to BMT Tamzis. The research method used quantitative approach to primary data of customer questioneer and scondary data of BMT Tamzis’s headquarter. The questioneers had distributed to customers by proporsional random sampling about 330 examplars, returned back about 320 examplars, and than have been calculated by SPSS method version 10.0. The result research was customer satisfactory perception toward BMT Tamzis reached good and significance level at all branchs, at point 4.031 root mean at 1 until 5 Likert scale. They favored assurance dimension at point 4.215, and than tangibles (3.990), responsiveness (3.989), reliability (3.976), and emphaty (3.986). To be adviced that all branch leaders must increase giving their services until reach the highest level of all dimensions, that are  : tangibles, responsiveness, reliability, emphaty, dan assurance.
Students Satisfactory Indexs of Pascasarjana Services of Universitas Ahmad Dahlan Abdul Choliq Hidayat; Agus Siswanto
INOBIS: Jurnal Inovasi Bisnis dan Manajemen Indonesia Vol. 2 No. 2 (2019): INOBIS: Jurnal Inovasi Bisnis dan Manajemen Indonesia - Edisi Maret 2019
Publisher : Forum Inovasi Bisnis dan Manajemen

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (448.797 KB) | DOI: 10.31842/jurnal-inobis.v2i2.82

Abstract

The research aim was to calculate Students Satisfactory Indexs of Pascasarjana Study Programs Services Of Universitas Ahmad Dahlan who has 12 (twelve) programs,. It has at least 850 students in 2018. Pascasarjana needs some feedback in order to increase their quality of students service satisfactory as high as possible to reach optimum level, and  fulfill qualification of succeed its business. This research wanted to measure the up dated customer service satisfactory and gave feedback to Universitas Ahmad Dahlan for their continuous improvement program. The research method used quantitative approach to primary data of customer questioneer and scondary data of Pascasarjana Universitas Ahmad Dahlan. The questioneers had distributed to student that has one year full study, by proporsional random sampling to 11 of 12 study programs, 10 examplar each study program, totally about 110 examplars, returned back about 110 examplars (100%), and than the data have been calculated by SPSS method version 10.0. The result of research was students satisfactory indexs of the services of Pascasarjana Study Programs reached good and significance level at all study programs, as the index, at  point 4.307 root mean at 1 until 5 at Likert scale. They favored empathy dimension at point 4.389, and than assurance (4.347),tangible (4.331), responsiveness (4.295), and reliability (4.185). To be adviced that all of study programs must increase giving their services until reach the highest level of all dimensions, that are: tangibles, responsiveness, reliability, emphaty, dan assurance. Both of hyphotesis have proven that all of five variables, together or partially were significantly and positively influenced toward Students Satisfactory of Pascasarjana Study Programs Services Of Universitas Ahmad Dahlan
THE RELATIONSHIP BETWEEN WORK ENVIRONMENT, INTERPERSONAL RELATIONSHIP AND EMPLOYEE JOB SATISFACTION IN PONDOK PESANTREN DAARUL ‘ULUM MUHAMMADIYAH SEWUGALUR KULON PROGO Edi Kurniawan; Ema Nurmaya; Abdul Choliq Hidayat
MANAJEMEN DEWANTARA Vol 6 No 3 (2022): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26460/md.v6i3.13031

Abstract

This study investigates the effect of the Work Environment and Interpersonal Relationships on Job Satisfaction. An eighty respondents of the employees of the Daarul `Ulum Muhammadiyah Islamic Boarding School Sewugalur Kulon Progo are solicited to participate in this study. Data collection using questionnaires and data analysis with multiple linear regression analysis using SPSS 25 program. The results shows that the Work Environment has no effect on Job Satisfaction. Interpersonal Relationhip has a positive effect on Job Satisfaction, and both of Work Environment and Interpersonal relation have a simultaneous effect on Job Satisfaction. Several contributions are sugested for managerial and future research.
Co-Authors Agus Siswanto Edi Kurniawan Ema Nurmaya