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All Journal Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Jurnal Abdiraja
Immanuel Candra Irawan
Universitas Hayam Wuruk Perbanas
Religion Agriculture, Biological Sciences & Forestry Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Dentistry Economics, Econometrics & Finance Education Energy Engineering Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Nursing Public Health Social Sciences Other

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PKM Pelatihan Sistem Informasi Berbasis Microsoft Office Guna Meningkatkan Softskill Anggota dalam Membuat Laporan Keuangan pada BKM Maju Makmur Kajeksan Sidoarjo Laely Aghe Africa; Dian Oktarina; Agustinus Kismet Nugroho Jati; Immanuel Candra Irawan; Sholikha Oktavi Khalifaturofiah
Jurnal ABDIRAJA Vol 4 No 2 (2021): Jurnal Abdiraja
Publisher : LPPM Universitas Wiraraja Sumenep, Jalan Raya Sumenep Pamekasan KM. 5 Patean Sumenep 69451, Telp. (0328) 673399 Fax. (0328) 673088

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24929/adr.v4i2.1457

Abstract

Badan Keswadayaan Masyarakat (BKM) Maju Makmur di Desa Kajeksan Jawa Timur merupakan mitra dalam kegiatan Pengabdian Masyarakat yang memerlukan pelatihan dalam hal peningkatan Softskill bagi anggota agar dapat membuat laporan keuangan yang lebih bagus dan terstruktur. Hasil akhir yang diutamakan dalam kegiatan ini adalah bahwa anggota BKM Maju Makmur mampu membuat Laporan Keuangan yang tersistem dan kedepannya dapat dijadikan dokumen pendukung ketika BKM Maju Makmur mengajukan pendanaan kepada salah satu Bank, sehingga dapat membuka lapangan kerja baru. Hasil akhir yang ingin dicapai dalam kegiatan Pengabdian Masyarakat ini adalah Publikasi Jurnal Nasional 2021 dan video kegiatan terkait dengan pemberian pelatihan dan yang paling utama adalah kemampuan anggota BKM dalam mengaplikaskan hasil dari pelatihan Microsoft Office.
EFEKTIVITAS SISTEM CASH ON DELIVERY PADA E-COMMERCE LAZADA SELAMA MASA PANDEMI COVID-19 Adryan Garda Yogatama; Mochamad Nurhadi; Larasati Ayu Sekarsari; Immanuel Candra Irawan
Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Vol 10 No 2 (2023): Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi, dan Pelayanan Publik
Publisher : Universitas Bina Taruna Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37606/publik.v10i2.608

Abstract

This study aims to measure how effective the cash on delivery system is based on several variables, namely consumer perceptions, service quality and customer satisfaction. The object under study is the cash on delivery payment system on one of the e-commerce applications, namely Lazada. This research uses quantitative research methods. Data collection was carried out by using the survey method. The method used in sampling is non-probability sampling with purposive sampling technique. The sample of this study were 159 Lazada users in Indonesia who had used the cash on delivery payment system in the last 3 months. The research uses quantitative methods with multiple linear regression analysis techniques assisted by SPSS software. The result of this study is that consumer perceptions and customer satisfaction have a positive and significant influence on purchase intentions, meaning that consumer perceptions are effective for presenting purchase intentions on the Lazada application through the cash on delivery system. However, service quality has a negative and insignificant effect, which means that the service quality of the cash on delivery system at Lazada is not yet effective in influencing consumer purchase intentions. However, consumer perceptions, customer satisfaction and service quality simultaneously influence purchase intentions with the cash on delivery system at Lazada.
Co-Authors Adryan Garda Yogatama Agustinus Kismet Nugroho Jati Dian Oktarina Khalifaturofi'ah, Sholikha Oktavi Laely Aghe Africa Larasati Ayu Sekarsari Mochamad Nurhadi