Fitriana Aini
Universitas Panca Bhakti

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MODEL HUMAN CAPITAL PETUGAS PENYULUH LAPANGAN TERHADAP SERVQUAL PADA MASA PANDEMI CORONA DI BADAN PENYULUHAN PERTANIAN DAN KEHUTANAN KECAMATAN MENYUKE KABUPATEN LANDAK Hery Medianto Kurniawan; Fitriana Aini
Jurnal Ekonomi STIEP Vol. 6 No. 1 (2021): JES (Jurnal Ekonomi STIEP)
Publisher : Lembaga Penelitian Dan Pengabdian Masyarakat (LPPM) Sekolah Tinggi Ilmu Ekonomi (STIE) Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (406.497 KB) | DOI: 10.54526/jes.v6i1.73

Abstract

This study aims to create a human capital modeling for field extension officers during the corona pandemic at the Agricultural and Forestry Extension Agency, Menyuke District, Landak Regency. This modeling is intended for how the PPL human capital at BP2K Menyuke should provide outreach services during the corona pandemic. This modeling is very important because the corona pandemic does not allow outreach activities to be carried out as in normal conditions. However, even though the corona pandemic still occurs, service activities by PPLs must continue to run well, so that the achievement of objectives in extension activities can be achieved and the desire of farmers to get good service and according to expectations can also be achieved. The target of this research is to produce a PPL human capital model against service quality at BP2K Menyuke. This modeling will be seen based on service and quality dimensions which include tangible, reliability, responsiveness, assurance, and empathy. Modeling approach through Gap Analysis. The human capital model for service quality during the corona pandemic at BP2K Menyuke is the IT-based smartPP (source, message, attitude, receiver, taste) model. The source or sender of the message is the source of the message. Message or messages in the SmartPP Model are the substances sent by the source or source to the recipient of the message. Attitudes (attitudes) are attitudes given by the recipient of the message before and after receiving the message. Receiver or message receiver refers to the individual who receives the message sent by the sender of the message. Taste (feel), in doing the result of communication, thirst is usually felt
ANALISIS SIKAP DAN NORMA SUBYEKTIF KELOMPOK TANI TERHADAP APLIKASI E-RDKK PUPUK BERSUBSIDI DI WKPP DESA KUALA DUA KECAMATAN SUNGAI RAYA KABUPATEN KUBU RAYA Hery Medianto Kurniawan; Sri Widarti; Fitriana Aini
Jurnal Ekonomi STIEP Vol. 6 No. 2 (2021): JES (Jurnal Ekonomi STIEP)
Publisher : Lembaga Penelitian Dan Pengabdian Masyarakat (LPPM) Sekolah Tinggi Ilmu Ekonomi (STIE) Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (493.198 KB)

Abstract

This study aims to determine the subjective attitudes and norms of farmer groups towards the application of subsidized fertilizer e-RDKK in WKPP Kuala Dua Village, Sungai Raya District, Kubu Raya Regency. This is important because it will show how big the subjective attitudes and norms of the farmer groups towards the eRDKK application are, and good subjective attitudes and norms will reflect how strong the desire of farmers or farmer groups to submit a proposal for the allocation of subsidized fertilizer needs through the e-RDKK application. This is important so that farmers' subsidized fertilizer needs can be met, so that good farming achievement and productivity can be achieved, especially for farmers and farmer groups in WKBPP Kuala Dua Village, Sungai Raya District, Kubu Raya Regency. From the results of the research, it shows that the attitude value based on the results of research analysis of 26.6112 is in the good category because it is in the range of negative values of 31.71379 and positive 31.71379, so that the attitude of farmer groups towards the application of e-RDKK in WKPP Kuala Dua Village, Sungai Raya District is good. There is a good influence of subjective attitudes and norms on the behavior of farmer groups in WKPP Kuala Dua Village on the eRDKK application. That subjective attitudes and norms have a positive effect on the behavior of farmer groups in WKPP Kuala Dua Village, Sungai Raya District, Kubu Raya Regency towards the e-RDKK application.