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All Journal Britain International of Exact Sciences Journal (BIoEx Journal)
Yulisnawati
Universitas Sumatera Utara
Biochemistry, Genetics & Molecular Biology Chemistry Mathematics Medicine & Pharmacology Physics

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Nurse's Perception of Patient Safety Culture in an Effort to Improve Service Quality in the Operating Room of Riau Province Hospital Yulisnawati; Zulfendri; Siti Saidah Nasution
Britain International of Exact Sciences (BIoEx) Journal Vol 2 No 1 (2020): Britain International of Exact Sciences Journal, January
Publisher : Britain International for Academic Research (BIAR) Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/bioex.v2i1.100

Abstract

The aim of the study is to find out Nurse's perception of patient safety culture in an effort to improve service quality. This study uses qualitative research methods with a phenomenological approach. The result of the study is obtained that the informants assume that the socialization carried out by the hospital in the context of increasing knowledge related to patient safety is not effective. Education and training for patient safety is carried out continuously to increase knowledge, improve and maintain staff competence. While the socialization carried out by the hospital did not have much influence to increase the informant's knowledge related to patient safety.
Co-Authors Nasution, Siti Saidah Zulfendri