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All Journal Majalah Ilmiah UNIKOM
Mohammad Niko Sona
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Arts Humanities Computer Science & IT Engineering Law, Crime, Criminology & Criminal Justice Social Sciences

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PEMODELAN DAN SIMULASI ANTRIAN PENDAFTARAN DRIVER BARU GO-JEK DI SIDOARJO Anugrah Putra Eko; Mohammad Niko Sona; Achmad Fauzi Saputra; Dwi Rolliawati
Majalah Ilmiah UNIKOM Vol 17 No 1 (2019): Majalah Ilmiah Unikom
Publisher : Universitas Komputer Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (655.888 KB) | DOI: 10.34010/miu.v17i1.2806

Abstract

Queue is a waiting line from customers who need the services of one or more services. Queuing problems are related to efficiency, where the queue will reduce the convenience of service to customers. This also happened at the Gojek Office, the queue occurred because the number of service facilities was not proportional to the rate of new drivers coming to register. The researcher became interested in making a modeling and simulation of the new driver registration queue at the Go Jek Office by using the Multi Channel - Multi Phase model. Key words: Queue, Gojek, Modeling, simulation
Co-Authors Achmad Fauzi Saputra Anugrah Putra Eko Wibowo Dwi Rolliawati