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All Journal Jurnal Pengabdian Kepada Masyarakat Ungu ( Abdi Ke Ungu) Nusantara Journal of Behavioral and Social Science Jurnal Pengabdian Masyarakat dan Riset Pendidikan
Sastri Ayu Lestari
Universitas Aisyah Pringsewu
Humanities Computer Science & IT Education Electrical & Electronics Engineering Health Professions Languange, Linguistic, Communication & Media Mathematics Medicine & Pharmacology Public Health Social Sciences Other

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The Effect of Service Quality on Student Satisfaction at Aisyah University of Pringsewu Eka Nurzanah; Yenny Marthalena; Tri Adi Nugroho; Dian Arif Wahyudi; Sastri Ayu Lestari; Uswatun Maratu Soleha; Vivi Imelda
Nusantara Journal of Behavioral and Social Science Vol. 1 No. 1: 2022
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/20223

Abstract

This objective of the study was to determine the effect of the quality of academic services owned by Aisyah University of Pringsewu on student satisfaction. The method used in this research is descriptive quantitative method. The types of data needed for research are primary data and secondary data. Sampling was carried out using a probability sampling method of simple random sampling, with a total of 198 respondents. The data analysis technique uses descriptive analysis and multiple regression analysis. Based on the results of the T-test there are 2 variables that have an effect, namely the Responsivenss variable (responsiveness) and Tangible variable (physical evidence), while the Reliability (reliability), Assurance (Assurance) and Emphaty (empathy) has no effect on student satisfaction. The results of this study based on the F test is the Quality of Service which consists of Reliability (reliability), Responsivenss (responsiveness), Assurane (Guarantee), Empathy (empathy) and Tangible (physical evidence) have a simultaneous and significant effect on student satisfaction. Penelitian ini bertujuan untuk mengetahui pengaruh kualitas layanan akademik yang dimiliki oleh Universitas Aisyah Pringsewu terhadap kepuasan mahasisiswa. Metode yang digunakan dalam penelitian ini adalah metode kuantitatif deskriptif. Jenis data yang dibutuhkan untuk penelitian adalah data primer dan data sekunder. Pengambilan sampel dilakukan dengan metode probability sampling jenis simple random sampling, dengan jumlah responden sebanyak 198 responden. Teknik analisis data menggunakan analisis deskriptif dan analisis regresi berganda.Berdasarkan hasil uji T terdapat 2 variabel yang berpegaruh yakni variabel Responsivenss (daya tanggap) dan variabel Tangible (bukti fisik), sedangkan variabel Reliability (kehandalan), Assurane (Jaminan) dan Emphaty (empati) tidak berpengaruh terhadap kepuasan mahasiswa. Hasil dari penelitian ini berdasarkan uji F adalah Kualitas Pelayanan yang terdiri dari Reliability (kehandalan), Responsivenss (daya tanggap), Assurane (Jaminan) , Emphaty (empati) dan Tangible (bukti fisik) berpengaruh secara simultan dan signifikan terhadap kepuasan mahasiswa
BIMBINGAN TEKNIS PENGELOLAAN KEUANGAN BAGI IRT-P DI KABUPATEN PRINGSEWU Sunarmi; Yenny Marthalena; Okta Nuria Aryanti; Sastri Ayu Lestari; Denti Yulianti
Jurnal Pengabdian Kepada Masyarakat Ungu( ABDI KE UNGU) Vol. 4 No. 1 (2022): Jurnal Pengabdian Kepada Masyarakat Ungu ( ABDI KE UNGU)
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat Universitas Aisyah Pringsewu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30604/abdi.v4i1.558

Abstract

Tujuan program Pengabdian Kepada Masyarakat (PKM) ini adalah memberikan pengetahuan dan keterampilan mengenai pengelolaan keuangan kepada para pelaku Industri Rumah Tangga Pangan di Kabupaten Pringsewu. Target khusus yaitu memberikan pengetahuan dan keterampilan kepada pelaku IRTP dalam pengembangan usaha melalui pelatihan dan bimbingan dalam meningkatkan pengelolaan keuangan. Adapun prospek pengembangan IRTP dikaji berdasarkan pada analisa keuangan. Rencana kegiatan program Pengabdian Kepada Masyarakat ini adalah melakukan sosialisasi kepada pelaku IRTP, penyiapan peralatan pelatihan yang menunjang keberhasilan PKM, melakukan bimbingan terhadap pelaku IRTP dalam menyusun laporan keuangan, melakukan pelatihan dalam meningkatkan pengetahuan dan keterampilan baik melalui workshop maupun kegiatan-kegiatan lain, serta monitoring dan evaluasi kegiatan untuk menunjang keberhasilan dan keberlanjutan usaha.
Analisis Penerapan Laporan Keuangan Berdasarkan SAK EMKM pada UMKM (Studi Kasus pada UMKM Robbani Snack) Sastri Ayu Lestari; Andi Mulyono
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 2 No. 2 (2023): JERKIN: Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 2 Nomor 2 Okto
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v2i2.213

Abstract

This research aims to find out how financial reports are prepared at Robbani Snack MSMEs, analyze the inhibiting factors that cause Robbani Snack MSMEs not to implement SAK EMKM-based financial reports and provide alternative solutions to the obstacles faced by Robbani Snack MSMEs. This research was conducted at the UMKM Robbani Snack which is located in Mataram village, Kec. Gadingrejo District. Pringsewu. In this research, 3 informants were used, namely 1 informant as the owner and 2 informants as sales assistants and admin. This research uses a qualitative research method with a case study approach. The data sources used are primary data and secondary data. Data collection methods were carried out by means of interviews, documentation and observation. The results of the research show that in preparing financial reports, UMKM Robbani Snack has not implemented SAK EMKM due to a lack of knowledge and understanding of the owner and his assistants about SAK EMKM, educational background, UMKM Robbani Snack feels that it is still a village business that is not yet professional and is not yet able to make financial reports Based on SAK EMKM, there is no socialization from related agencies and there is no supervision from interested parties regarding MSME financial reports, especially from the government, related institutions and regulators. To improve the quality of implementation of SAK EMKM in Robbani Snack MSMEs, it is necessary to select human resources who understand the accounting recording system, conduct training on SAK EMKM and training on the use of accounting software, this is important to do because it can make it easier to prepare financial reports. So there is a need for outreach from relevant agencies regarding accounting, this can help MSME players gain knowledge related to accounting. And there is also a need for supervision from interested parties regarding MSME financial reports, especially from the government, related institutions and regulators.
Co-Authors Andi Mulyono Denti Yulianti Dian Arif Wahyudi Nurzanah, Eka Okta Nuria Aryanti Sunarmi Tri Adi Nugroho Uswatun Maratu Soleha Vivi Imelda Yenny Marthalena