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All Journal Jurnal Ilmu Sosial dan Ilmu Politik Jurnal Kebijakan dan Administrasi Publik BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi
Agus Pramusinto
Dosen Pengajar Ilmu Administrasi Negara Fisipol UGM dan Pengelola Program Magister Administrasi Publik UGM
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Public Health Social Sciences

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Kajian Historis dan Isu-isu Kontemporer untuk Merumuskan Agenda Masa Depan Ilmu Administrasi Publik Pramusinto, Agus; Kumorotomo, Wahyudi; Purwanto, Erwan Agus
Jurnal Ilmu Sosial dan Ilmu Politik Vol 9, No 2 (2005): Potret Ilmu-ilmu Sosial
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Gadjah Mada

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Abstract

Historically, the study of public administration starts with the endeavors to establish the effective and efficient administration. This followed by the notions of equity values in managing public administration that lead to the idea of the new public administration. Recent challenges such as privatization, multiculturalism, democratization, decentralization and various disasters that occur have produced the demands to pay attention the new look of public administration. This article discusses the history and contemporary issues of public admihistration in order to reformulate the scope of public administration study.
Mencari Alternatif Strategi Pemberantasan Korupsi Pramusinto, Agus
JKAP (Jurnal Kebijakan dan Administrasi Publik) 2009: JKAP VOLUME 13 NOMOR 1, TAHUN 2009
Publisher : Magister Administrasi Publik (MAP) FISIPOL Universitas Gadjah Mada

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Abstract

This paper discusses an alternative strategy to combat corruption in Indonesia. Various approaches previously adopted such as law enforcement and administrative reform are not effective enough. The result of reducing corruption is not satisfactory as evidence that level of corruption in the country remains high. Therefore, a cultural approach is needed to supplement the exiting ones. By introducing an anti corruption culture through education, we hope that people will become aware of the danger of corruption and prevent themselves from being involved in corrupt practices. This method should be adopted from early time in the kindergarten and elementary school.
Total Quality Management dan Strategi Reformasi di Sektor Publik Pramusinto, Agus
JKAP (Jurnal Kebijakan dan Administrasi Publik) 1998: JKAP VOLUME 2 NOMOR 1, TAHUN 1998
Publisher : Magister Administrasi Publik (MAP) FISIPOL Universitas Gadjah Mada

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Abstract

This essay discusses Total Quality Management which has been a prominent issue in enhancing quality of products and services. TQM which was firstly applied in the private sectors is in fact not the only idea of quality management. Some practiciones of management such as Frederick Taylor and Elton Mayo were also concerned with ideas similar with that of W. Edward Denting. There are some debates in relations to the application of TQM in the Public Sector. In this essay, the author shows that TQM has travelled to diffirent countries which in font unavoidably adopts different cultures. Therefore, it would be possible to transplant TQM from the private sector and adopt it in the Public Sector. TQM is compatible with the notion of administrative reform directed toward achieving efficiency, effectiveness and human resource development. Looking at the Malaysian experience in implementing TQM, it seems that the success of quality management is due to the management commitment coming from the top spreading at every level of bureaucracy.
Inovasi-Inovasi Pelayanan Publik Untuk Pengembangan Ekonomi Lokal: Pengalaman Beberapa Daerah Pramusinto, Agus
JKAP (Jurnal Kebijakan dan Administrasi Publik) 2006: JKAP VOLUME 10 NOMOR 1, TAHUN 2006
Publisher : Magister Administrasi Publik (MAP) FISIPOL Universitas Gadjah Mada

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Abstract

The Indonesian government has been applying a wide-ranged decentralisation policy since 1999. However, many people have seen it from a very negative perspective. They view that local autonomy has brought about little kings that tend to abuse power surrendered by the central government. Local autonomy has also been misused to create discriminatory policies which disseminate primordialism. Veg few people see the local autonomy poligfrom the positive side. This paper discusses the innovation created by local governments in responding to the authority received from the central government. Some local governments have caught this opportunity to develop that improve public services to invite investors. Various cases are discussed to show that some local governments are very serious to reform their policies. However, a case study of Lebak district will be presented to comprehend the implementation deeply. Lebak is a small and poor district (kabupaten) in Banten Province that has developed Kantor Pelayanan Perijinan Terpadu (Integrated Licensing Service Office) that is expected to enhance its local econony. By showing the case of Lebak,people can learn something that can be applied in other districts.
Building Complaint Handling Mechanisms For Effective Leadership Pramusinto, Agus
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Vol. 20, No. 3
Publisher : UI Scholars Hub

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Abstract

This paper discusses complaint handling mechanisms local leaders use for effective leadership. In a democratic government, public policy formulation is supposed to represent the interests of the citizens through a democratic political process. However, the involvement of the citizens is also needed during the public service delivery. A number of local leaders have built various complaint handling mechanisms tailored to channeling the voices of their citizenry. For example, the Mayor of Yogyakarta City established Walikota Menyapa (Mayor’s Greeting) as medium of outreach and communication with people under his jurisdiction. The question is: Do such mechanisms contribute to effective leadership? In this regard, how do citizens use the mechanisms in expressing their aspirations and concerns and how does the Mayor respond to the complaints he receives from his citizens?. The research used documentary analysis method. Walikota Menyapa (WM) program reports were analyzed by quantifying the data. Qualitative analysis was also used to decipher the content of the complaints citizens made. The data shows that public complaints to the local government varied. However, the complaints handling mechanisms became an efficient instrument which the mayor used in monitoring the performance of his sub-ordinates.
Co-Authors Erwan Agus Purwanto Ris Hadi Purwanto S. Agung Sri Raharjo San Afri Awang Wahyudi Kumorotomo