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Oce Prasetya
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AERODROME SAFETY FOR MANOUVERING AREA IN SOEKARNO-HATTA INTERNATIONAL AIRPORT CENGKARENG Prasadja Ricardianto; Muhammad Rifni; Oce Prasetya
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 2, No 3 (2015): NOVEMBER
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v2i3.109

Abstract

This research was conducted in the area of Soekarno-Hatta, Cengkareng. The purpose ofthis study is to determine the conformity between Soekarno-Hatta airport KKOP and the Local Government Regulation of Tangerang City. The method used in this study is a survey method or field study and at the explanatory-descriptive level. The methods of data collection are documentation, interviews, and observation. The result of the study can be concluded through the role of the Tangerang City government in making the 2012-2023 spatial  plan  of  Tangerang  City,  recommendations  on  safety  area  for  flight  operation against the local government regulation on the building conbstruction Tangerang City which have been made by the local government and the Regional Airport Authority I of Soekarno-Hatta  Airport,  and  conclusions  regarding  the  conformity between  Soekarno- Hatta Airport KKOP and Local Government Regulation of Tangerang City implemented in the Development Activity Plan of space structure plan consisting of the main activities of Soekarno-Hatta International Airport, Supporting Activities of Green Open Space, Land Use Plan.
LOYALITAS PELANGGAN PADA PERUSAHAAN FREIGHT FORWARDING Lidya Nurlita Sabatini; I Made Ardiana; Oce Prasetya
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 3, No 3 (2016): NOVEMBER
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v3i3.87

Abstract

The objective of this study  is to determine the influence of service quality and brand images to customer satisfaction and its impact on customer loyalty in PT Freight Solution Indonusa. The research population is all the customers export and import 200 customers. Number of sample is using Slovin formula 133 customers. The data obtained and collected through the instrument by a questionnaire using a Likert scale. The data, then analyzed using path analysis. The results of the calculation and the test data can be concluded that quality of service and brand image  influenced on customer satisfaction and  have an impact on customer loyalty. Therfore, the quality of service and a good brand image will create customer satisfaction and  enhance customer loyalty.
Co-Authors I Made Ardiana Lidya Nurlita Sabatini Muhammad Rifni Prasadja Ricardianto