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Journal : MAP Observer: Jurnal Penelitian Administrasi Publik

IMPLEMENTATION OF THE SOCIAL SERVICE PROGRAM IN THE REHABILITATION OF SOCIAL ASSISTANCE FOR DISABLED PEOPLE IN SIDOARJO REGENCY Ahmad Zulkarnaen Miladi; Achluddin Ibnu Rochim; Adi Susiantoro
MAP Observer: Jurnal Penelitian Administrasi Publik Vol 3 No 01 (2023): PUBLIC ADMINISTRATION
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/mapo.v3i01.8401

Abstract

In the existence of people with disabilities, there is still minimal attention from the community because they are often looked down upon or underestimated so their deficiencies often result in discrimination or bullying. On the other hand, people with disabilities also need to meet the needs of their lives. This researcher uses a qualitative method, this researcher uses various techniques, namely collecting data in the form of conducting interviews to obtain clear and accurate information regarding the focus of the existing problems. The purpose of this study was to find out the role of the Social Service in the Implementation of the Social Rehabilitation Program for Persons with Disabilities in Sidoarjo Regency. The conclusion obtained from this research is the distribution of social rehabilitation programs for the Sidoarjo Regency Social Service in fulfilling the rights of persons with disabilities with facilities and also allowances for people with disabilities. hard to create persons with disabilities who are dignified and able to live like society in general.
THE OPTIMIZATION OF SINGLE WINDOW OR SSWALFA E-GOVERNMENT SERVICES IN MAKING LICENSE IN GUNUNG ANYAR KELURAHAN, SURABAYA Anggun Puspitaningrum; Achluddin Ibnu Rochim; Adi Susiantoro
MAP Observer: Jurnal Penelitian Administrasi Publik Vol 3 No 01 (2023): PUBLIC ADMINISTRATION
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/mapo.v3i01.8403

Abstract

Basically the implementation of technology-based public services to the community is very important. The problem in this study is that there are still many people who do not know and do not understand how this technology-based service is due to frequent problems when charging and frequent service problems that often experience problems so that people cannot log in to enter data. The purpose of this research is to see the effectiveness of public services in the E-Government program and what are the obstacles in optimizing the use of websites in an effort to improve services. This research method is descriptive using a qualitative approach. This data analysis technique is data collection, data reduction, data presentation, and conclusion drawing. The results of this study are that the use of the website has not been optimally implemented due to (1) the new policy with a different service system makes the community unfamiliar (2) the lack of socialization that is carried out means that there are still people who do not know about the service system using the website so that it creates a lack of public understanding on the use of the website and (3) the lack of quality human resource capabilities makes many people feel helpless.