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All Journal Jurnal Ilmiah Mahasiswa FEB Journal of Economics, Business, and Government Challenges
Devy Sylvia Puspitasari
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Economics, Econometrics & Finance Education Social Sciences

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GOOD GOVERNANCE OF KOPERASI WANITA SERBA USAHA “SETIA BUDI WANITA” JAWA TIMUR Devy Sylvia Puspitasari; Unti Ludigdo
Jurnal Ilmiah Mahasiswa FEB Vol 2, No 1: Semester Ganjil 2013/2014
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (422.097 KB)

Abstract

This research was conducted to understand the implementation of good governance on Koperasi Wanita Serba Usaha  “Setia Budi Wanita”  Jawa Timur. Cooperative is economic organization that based on sense of family. Women’s Cooperative in the present society with the purpose to achieve the welfare of members and society with profesionalism, independent woman, qualified and integrity. This type of research  is  a  qualitative descriptive method. Instruments used in data collection are interviews, observation, and documentation.  The results of the research represent passage of the good governance principles includes of transparency  in the provisioning  information  for administrators, employees, PPL, PJ, members in a transparent and opened, so that every  employee  already  knows  how the  system  that are within  the cooperative principle  accountibility.  While,  the principle  of  responsibility  shown  SBW towards employees by providing a range of benefits, health insurance, safety and social responsibility  to the  society. Then  the principle of  independency  showed nothing intervention from the internal, but external side there is a little ideological and  philosophical  differences  cooperative.  Finally, the  Fairness  principle, shareholders (members) receive equal and fair treatment in the implementation of the RAT and the division SHU, stakeholders of the employees who were recruited based on their expertise, so the company does not discriminate against employees based on racial and establish a system of reward and punishment is fair. Key Word : Cooperative, Good Governance
Technology Constraints in Online Tax Payment: Case of Surabaya City Ailani Almira Hartono Putri; Indrawati Yuhertiana; Devy Sylvia Puspitasari
Journal of Economics, Business, and Government Challenges Vol 2 No 2 (2019): Journal of Economics, Business, and Government Challenges
Publisher : Universitas Pembangunan Nasional "Veteran" Jawa Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33005/ebgc.v2i2.83

Abstract

This study aims to explore in depth the application of the online system of payment of land and building tax (PBB). The research location is in a government office, the Surabaya City Financial and Tax Management Board (BPKPD). This study uses a qualitative method. Interviews were conducted with the intended informants, namely the Surabaya City BPKPD as the tax authorities, and also the citizen as Taxpayers (WP). Miles Huberman's approach is used to analyze data. Stages of research include data collection, then reduced, presented and verified, so as to obtain valid conclusions. Informants are chosen based on the information needs needed by researchers. It can be concluded that the web display of online tax payment services is considered attractive and able to optimize public services. Online service brainware factor namely Human Resources (HR) plays an important role in realizing online services. The hardware factor in the online system is quite good using a good computer, but the internet connection is complained about being slow. Online tax payments that can be done through ATMs and m-banking at three banks in collaboration with the Surabaya City BPKPD are still complained of being convoluted by taxpayers. Fear of making payments online makes taxpayers still pay cash at the teller. The changing of service systems from offline to online requires time for the community to adapt.
Co-Authors Ailani Almira Hartono Putri Indrawati Yuhertiana Unti Ludigdo