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I Gusti Ngurah Wira Partha
Department of Electrical and Computer Engineering, Udayana University
Civil Engineering, Building, Construction & Architecture Computer Science & IT Electrical & Electronics Engineering Mechanical Engineering

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Analysis of E-Ticketing Service Information System Application using COBIT 5 Framework Philipus Novenando Mamang Weking; I Gusti Ngurah Wira Partha; Ida Bagus Alit Swamardika
International Journal of Engineering and Emerging Technology Vol 3 No 2 (2018): July - December
Publisher : Doctorate Program of Engineering Science, Faculty of Engineering, Udayana University

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Abstract

The need for goods is a major commodity for individuals, groups and agencies. Goods services are one of the main factors in managing user needs regarding goods repairs for a longer use. PT. Z Bali is a part company of PT. W Bali Group is specialized in goods service. Service delivery of goods has been assisted by an information system in the form of an application called E-Ticketing Service. The importance of using applications in services needs to be reviewed for evaluating the use of the E-Ticketing Service application information system. in this study, the standard use for performance evaluation process that is COBIT 5 framework where the chosen domain is the DSS domain (Delivery, Service, and Support). COBIT 5 can help in determining the needed requirement in the audit process. Based on the evaluation of the use of the E-Ticketing Service application, the capabilities obtained are Level 2 Managed. To improve the value of capabilities can be done by giving advice in the form of recommendations to increase the usability of E-Ticketing Service application services.
Designing a Decision Support System for the Best Employee Selection Using AHP Method Case Study PT. Z Bali I Gusti Ngurah Wira Partha; Philipus Novenando Mamang Weking; Yanu Prapto Sudarmojo
International Journal of Engineering and Emerging Technology Vol 3 No 2 (2018): July - December
Publisher : Doctorate Program of Engineering Science, Faculty of Engineering, Udayana University

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Abstract

The chairman and owner of PT. Z Bali considers the employees who work in his company to be very important for the continuity of the industry in his company, so he is very concerned about what the employees need. His attention to the needs of his employees is realized by giving bonuses to employees who have the best performance in the company. Periodically he assigns tasks to the Human Resources Department (HRD) in his company to process the best employee selection or employees who have good quality work. But the best employee selection process at PT. Z Bali is still done manually and only based on the subjectivity of the HRD, this led to the HRD has trouble making decisions, so sometimes there is an employee who obtained the title of the best people by just looking at the first criteria, but these employees have not been certainly excelled on some other criteria. Therefore, the purpose of this research is to Designing a Decision Support System for the Best Employee Selection Using AHP Method Case Study PT. Z Bali to be able to help the difficulties that are being faced by the Human Resources Department (HRD) at PT. Z Bali.
Co-Authors Ida Bagus A. Swamardika Philipus Novenando Mamang Weking Yanu Prapto Sudarmojo