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Dian Munasari Solo
Fakultas Farmasi, Universitas Halu Oleo
Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Social Sciences Other

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EVALUASI MUTU PELAYANAN KEFARMASIAN PADA MASA PANDEMI COVID-19 DI RUMAH SAKIT SANTA ANNA KOTA KENDARI Sabarudin Sabarudin; Dian Munasari Solo; Muhammad Jefriyanto B; Nurramadhani A Sida; Wa Ode Asdia
Journal Publicuho Vol 3, No 4 (2020): November - January
Publisher : Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/jpu.v3i4.15284

Abstract

Quality is compliance with predefined standards or following the requirements. Minimum Service Standards health in hospitals is very important to measure the hospital's performance of health services. This study aims to describe the quality of service at the Pharmacy Installation at Santa Anna Hospital, Kendari City during the Covid-19 pandemic based on five indicators of minimum pharmaceutical service standards are waiting time for drug services, the absence of errors in drug administration, writing prescriptions according to the formulary, patient satisfaction and availability of SOP (Standard Operating Procedures). This study is observational research which is descriptive used cross sectional design. The sample was outpatients for 90 samples at Santa Anna Hospital, Kendari City, who fulfill the inclusion criteria. Instruments used questionnaire sheets and observation sheets. The results showed that the indicator of waiting time for concocted drugs and non-concocted drugs was 8 minutes and 4 minutes, respectively. There was no error in administering medications (100%). The suitability of prescription writing to the National Formulary was 99.73%, patient satisfaction to tangible dimensions and reliability dimensions were 82.23% and 84.84%, respectively. The responsiveness dimension was 79.65%, the assurance dimension was 83.54%, and the empathy dimension was 85.48%, and the availability of the standard operating procedure was 63.64%. This study's pharmacy installation at Santa Anna Hospital in Kendari City has not fulfilled the predetermined Minimum Service Standards.
KONSTRIBUSI MASYARAKAT DALAM MITIGASI DAN ADAPTASI MASA PANDEMI COVID-19 DI KABUPATEN BUTON UTARA Ari Sartinah; Dian Munasari Solo
Jurnal Pengabdian NUSANTARA Vol 1, No 1 (2021): Januari-Juni
Publisher : Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1322.708 KB) | DOI: 10.33772/jpnus.v1i1.17448

Abstract

This service aims to provide education to the public about the dangers and ways of preventing Covid-19. The location of the Thematic Real Work Lecture (KKN) activity is the community in Kulisusu Village, Loji Village, North Buton Regency. Thematic KKN Service Methods through student involvement in implementing five Work Programs namely Healthy Living Community Movement (Germas), Clean and Healthy Living Behavior (PHBS), Community Movement Using Masks (Gemas), Family Medicinal Plants (TOGA) and Making Antiseptics and Disinfectants. The results of this Community Service through Thematic KKN Activity have succeeded in providing education and understanding of the prevention and transmission of Covid-19 by implementing Clean and Healthy Living Behaviors (PHBS) in the surrounding environment, how to use good masks, how to make and use antiseptics and disinfectants and use of medicinal plants which has properties as a prevention of covid-19.
Co-Authors Ari Sartinah Muhammad Jefriyanto B Nurramadhani A. Sida Sabarudin Sabarudin Wa Ode Asdia