Article Per Year (5 Year)
p-Index From 2019 - 2024
0.23
P-Index
This Author published in this journals
All Journal Jurnal Kompetitif : Media Informasi Ekonomi Pembangunan, Manajemen dan Akuntansi
A.A. Putri Suardani
Unknown Affiliation
Economics, Econometrics & Finance

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Pengukuran Kinerja Dengan Menggunakan Empat Persfektif dari Balance Score Card Pada PT Pengembangan Pariwisata Indonesia ( PERSERO) Nusa Dua Bali Ni Putu Medyani; I Made Sudana; A.A. Putri Suardani; Istiarto Istiarto
JURNAL KOMPETITIF : MEDIA INFORMASI EKONOMI PEMBANGUNAN, MANAJEMEN DAN AKUNTANSI Vol 5 No 2 (2019): Ekonomi Pembangunan, Manajemen dan Akuntansi
Publisher : Fakultas Ekonomi Universitas Islam Al-Azhar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (658.193 KB)

Abstract

This purpose of this study to determine the performance of Indoneia Tourism Development Corporation Nusa Dua Bali is measured by using for perspectives from Balanced Scorecard, that is financialperspective, customer perspective, internal business process perspective, and learning & growth perspective. Data used in this research are primary data and secondary data. Performance measurement of financial perspective is measured using current ratio, quick ratio, debt to equity ratio, debt to aset ratio, return on investment, and return on equity. Performance measurement of internal business process perspecive is seen from the level of innovattion, and after sales services in terms of handling customer complaints. Performance measurement of learning and growth perspective is measured using employee satisfaction level, employee retentio, and employee productivity. Based on the analysis that has been done, the performance measurement of the customer perspective is good, the performance measurement of the overall customer persfective is good, the performance measurement of the overall internal business process perspective is good, and the performance measurement of the overall learning and growth perspective is good.
Co-Authors I Made Sudana Istiarto Istiarto Ni Putu Medyani