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ANALISIS KUALITAS MANAJEMEN BANDARA HALIM PERDANAKUSUMA DAN PENGARUHNYA TERHADAP KEPUASAN PELANGGAN TRANSPORTASI UDARA Bambang B Sulistiyono; Sherly Olivia
JURNAL ILMIAH M-PROGRESS Vol 6, No 2 (2016): JURNAL M-PROGRESS
Publisher : JURNAL ILMIAH M-PROGRESS

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (721.82 KB) | DOI: 10.35968/m-pu.v6i2.169

Abstract

Since commercialization Halim Airport, very interesting passengers who use air transport services because of its position in the city center. The Number of passengers continues to increase from year to year. So the airport management is required to furnish the service that needs of passengers. An advanced security aspects task AVSEC. This study aims to examine the effect of AVSEC (Air Transport Service) personnel capabilities and sensitivity to customer satisfaction in Halim Perdanakusuma Airport, empirically, either partially or simultaneously. This research is a quantitative descriptive study. The total population are 132 people, divided into two population, namely 66 of AVSEC officers and 66 passengers. The sample surveyed by sex, education and age. Data were analyzed by using descriptive statistics such as the Average of scores and cross tabulations Test results show that the AVSEC officer had run of function and duty well but the level of user satisfaction aviation transport services have not run yet. Keywords: Ability, Sensitivity and Customer Satisfaction Air Transport
MALAYSIA – INDONESIA: IN THE VORTEX OF INTERPRETATION Bambang B Sulistiyono; Mohd Zaidi Hjaazi
JURNAL ILMIAH M-PROGRESS Vol 9, No 2 (2019): JURNAL ILMIAH M-PROGRESS
Publisher : JURNAL ILMIAH M-PROGRESS

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (438.027 KB) | DOI: 10.35968/m-pu.v9i2.339

Abstract

Malaysia and Indonesia are two countries with a relationship that is very unique. Its society has established kinship long before the two countries was formed, which resulted similarities in each other’s culture and customs. Both countries also play a very important role in associations of the Southeast Asian nations that is accommodated through the ASEAN forum.   However, the relationship between Malaysia and Indonesia have not always been great, sometimes it touches the lowest state and at other times at the most harmonious. The Realist and Liberalist theory applies in studying relations between these two countries. Although waves of problems coming and going may occur naturally, plenty of formal efforts has also been done by both governments.   There are three interesting time periods in this study; the relationship period most bitter (1963-1966), the most harmonious relationship period (1968-1982), and the period of friendly but tense relations (1983-2010). Assessment of the two countries’ relationship dynamics is done through in qualitative approach with comparative analaysis and  supported by the "Taxonomy Bloom" method.   Many main informans with different backgrounds are the core informants who supported this study. Some are former government officials, academicians, military personnel and citizens who have had a history of being directly involved in the confrontation and many of the accuracy of data information can produce .  From a comprehensive study a case was found, identifying that interpretation differences as well as similarities is what causes the two countries’ relationship experience highs and lows. Also through this study, the root of the problem can be understood therefore suggestion of solutions can be submitted. Key words : Interpretation, Conflict And Cooperation
ANALISIS PENGARUH PERSPEKTIF DAN MOTIVASI PEGAWAI NEGERI SIPIL TERHADAP KARIR DI LEMBAGA KESEHATAN PENERBANGAN DAN RUANG ANGKASA (LAKESPRA SARYANTO) JAKARTA Bambang B Sulistiyono; Joko Supriyanto
JURNAL MITRA MANAJEMEN Vol 9, No 1 (2017): JURNAL MITRA MANAJEMEN
Publisher : JURNAL MITRA MANAJEMEN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35968/jmm.v9i1.500

Abstract

AbstractHealth Institute of Aeronautics and Space (LAKESPRA) Saryanto Jakarta is an institution that has a strategic role in the field of aerospace. which has primary responsibility for carrying out a medical examination of the crew military and civilian aircraft and became a scientific reference for the aviation community including health study in the field of space in Indonesia. Lakespra staffed by military personnel and civilian employees who both have the same roles and responsibilities since the complement policies implemented. However, in reality civil servants until now all excited to achieve high performance, it is characterized by low motivation and their perspective in viewing the future of his career. The results showed the group of women had a better motivation and perspective in view of his future, which reached 51% of the men. Similarly, a group of highly educated S2 has the highest motivation and perspective compared to the pass DIII and S1. From the results of the study provide a schematic and perspective and understanding that the factors motivating factors have a crucial role in supporting employee career at Lakespra. Keywords: Perspective, motivation, career.