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IKLIM ORGANISASI KELURAHAN DALAM PERSPEKTIF EKOLOGI Destiani Putri Utami; Dwi Melliani; Fermim Niman Maolana; Fitriana Marliyanti; Asep Hidayat
Jurnal Inovasi Penelitian Vol 1 No 12: Mei 2021
Publisher : Sekolah Tinggi Pariwisata Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47492/jip.v1i12.536

Abstract

Cibangkong Village is one of the villages located in Batununggal District, Bandung City, West Java. In its operations, of course every organization is required to be able to implement and demonstrate a good organizational climate. Organizational climate has an important role in improving employee performance. This study aims to determine what the organizational climate is like in the Kelurahan Cibangkong Office, Batununggal Subdistrict, Bandung City as an evaluation material that will affect the formation of an organizational climate in an agency which impacts on job satisfaction, and ends on the performance of the organization / agency. The problem in this research is regarding the review of organizational climate health at the Cibangkong Village Office, Batununggal District, Bandung City. Data collection techniques in this study were observation, interviews and literature study / documentation. The technique of selecting informants using purposive sampling. The results showed that the organizational climate in the Kelurahan Cibangkong Office, Batununggal Subdistrict, Bandung City was quite good because the results showed that external environmental factors, organizational strategy, organizational arrangements, historical strength, and leadership, have continuously formed a system that supports each other. other.
Quality of Public Service Government To Citizen (G2C) West Java Provincial Government Through the Sambara Application Siti Alia; Destiani Putri Utami
Publica: Jurnal Pemikiran Administrasi Negara Vol 15, No 1 (2023): Pemikiran Administrasi Negara 5
Publisher : Department of Public Administration

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/jpan.v15i1.24853

Abstract

The growth pattern of information and communication technology that is so fast encourages the government to try to implement information and communication technology in government (e-Government). In West Java, efforts to implement e-Government in public services are carried out by implementing the SAMBARA application. This application is fully oriented to make it easier for the public to access public services. However, the journey of this application was not as smooth as what had been aspired before. The implementation of this application is, in fact, not always considered good. In addition, studies regarding the SAMBARA application have not been carried out much. So that finally, the author is interested in studying this application in terms of effectiveness, efficiency, fairness, and responsiveness of services in applications that aim to measure the extent of the success of this application in terms of providing Government to Citizen (G2C) services. This study then concludes that in practice, this application is quite good, but there are also deficiencies in this application, so an improvement is needed in the future