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All Journal Jurnal Al-Qardh AL-ISHLAH: Jurnal Pendidikan Jurnal Administrasi Akuntansi : Program Pascasarjana Unsyiah Journal of Education, Humaniora and Social Sciences (JEHSS) Akbis: Media Riset Akuntansi dan Bisnis Enrichment : Journal of Management Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences J-ISCAN : Journal of Islamic Accounting Research Jurnal Abdimas ADPI Sosial Dan Humaniora Jurnal Bisnis Administrasi (BIS-A) J-ISCAN : Journal of Islamic Accounting Research
Almira Keumala Ulfah
Institut Agama Islam Negeri Lhokseumawe
Religion Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Public Health Social Sciences Other

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Journal : Jurnal Administrasi Akuntansi : Program Pascasarjana Unsyiah

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IMPLEMENTASI GOOD CORPORATE GOVERNANCE DALAM MENINGKATKAN KUALITAS PELAYANAN PADA PT PLN WILAYAH ACEH Almira Keumala Ulfah .
Jurnal Akuntansi Vol 3, No 3: Agustus 2014
Publisher : Universitas Syiah Kuala

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Abstract

Abstract: This study aims to determine the implementation of Good Corporate Governance and the quality of service at the PT PLN of Aceh Region. This study also attempt to investigate implementation of Good Corporate Governance can improve the quality of service at the PT PLN of Aceh Region. Factors that become supporting and inhibiting implemention of Good Corporate Governance to improve the quality of service at the PT PLN of Aceh Region. Research analysis method used in this study is a mixed methods. This study finds simultaneously the principles of Good Corporate Governance together effect on quality of service at the PT PLN of Aceh Region, and the partially only variable transparency, accountability, responsibility and fairness that affect on quality of service at the PT PLN of Aceh region, while partially independent variable does not affect on quality of service at the PT PLN of Aceh Region.Keyword: Good Corporate Governance, Quality Of ServiceAbstrak: Penelitian ini bertujuan untuk mengetahui bagaimana implementasi Good Corporate Governance dan kualitas pelayanan pada PT PLN Wilayah Aceh, Sejauh mana Implementasi Good Corporate Governance dapat meningkatkan kualitas pelayanan pada PT PLN Wilayah Aceh dan Faktor-faktor apa saja yang menjadi pendukung dan penghambat implementasi Good Corporate Governance dalam meningkatkan kualitas pelayanan pada PT PLN Wilayah Aceh. Metode analisis penelitian yang digunakan dalam penelitian ini yaitu metode penelitian campuran. Penelitian ini memberikan hasil yaitu secara simultan prinsip-prinsip Good Corporate Governance bersama-sama berpengaruh terhadap kualitas pelayanan di PT PLN Wilayah Aceh, dan secara parsial hanya variabel transparansi, akuntabilitas, pertanggungjawaban dan kewajaran yang berpengaruh terhadap kualitas pelayanan di PT PLN Wilayah Aceh, sedangkan variabel kemandirian secara parsial tidak berpengaruh terhadap kualitas pelayanan di PT PLN Wilayah Aceh.Kata kunci: Good Corporate Governance, Kualitas Pelayanan
Co-Authors Azmir Gani Emilda Kadriyani Heny Rofizar Husni Kamal Ika Rahmadani Iskandar Iskandar Isra Maulina Muhamad Syafril Nasution Muhamad Syafril Nasution Muhammad Syafril Nasution Rahma Nurzianti Rahma Nurzianti Razali, Ramadhan Rita Nengsih Supriyanto Syahputra, Angga Trie Nadilla Yunina Yunina