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All Journal PERFORMA : Media Ilmiah Teknik Industri
Ereika Ari Agassi
Program Studi Teknik Industri, Universitas Sebelas Maret
Engineering Industrial & Manufacturing Engineering

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Analisis Akar Penyebab Defect dan Lolosnya Produk Defect Proses Pendempulan Big Bus di PT.XYZ Retno Wulan Damayanti; Ereika Ari Agassi
Performa: Media Ilmiah Teknik Industri Vol 13, No 1 (2014): PERFORMA Vol. 13, No 1 Maret 2014
Publisher : Industrial Engineering Study Program, Faculty of Engineering, Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (288.078 KB) | DOI: 10.20961/performa.13.1.12702

Abstract

PT.XYZ is a manufacturer of body bus which produce four type of bus that is big bus, medium bus, small bus, and mini bus. There is ten process to produce 1 unit big bus that is machine work, sub assembly, pra production, body assembly, metal finish, epoxy, putty, painting, trimming, and PDI (Pre Delivery Inspection). Based on the check sheet data summary from January to August of 2013, most major defect are in the putty process and based on the observation and interviews, there is product defects that pass inspection and entry process of painting. So, this study aims to identify the root cause of the defect and the escape of product defect from inspection. Root Cause Analysis method are used to identify the root cause of this problem. Using Root Cause Analysis method, RCA diagram showed that the root causes of defects are SOP that cannot be applied, the color of paint (epoxy) is less clear for inspection, poor lighting, lack of machinery, the wages of workers, and porous of fiber, while the root cause of the escape of product defect from inspection are SOP that cannot be applied, the color of paint (epoxy) is less clear for inspection, poor lighting, lack of machinery, the wages of workers, and lack of quality standards.
Co-Authors Retno Wulan Damayanti