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All Journal International Journal of Applied Sciences in Tourism and Events jurnal syntax admiration Jurnal Bisnis Hospitaliti International Journal of Applied Research in Tourism and Hospitality Barista : Jurnal Kajian Bahasa dan Pariwisata
Luh Putu Kartini
Applied Tourism Master Program, Politeknik Pariwisata Bali, Indonesia
Aerospace Engineering Arts Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences Other

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Journal : Jurnal Bisnis Hospitaliti

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Employees’ Perception towards Online Training Program: A Case from A Hotel Ni Komang Niko Pandeani; I Gusti Ngurah Agung Suprastayasa; Luh Putu Kartini
JURNAL BISNIS HOSPITALITI Vol 11 No 1 (2022): Jurnal Bisnis Hospitality
Publisher : Pusat Penelitian & Pengabdian kepada Masyarakat, Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jbh.v11i1.710

Abstract

Training has become a fundamental aspect in maintaining and even developing human resources in an organization. Training is a serious program that cost a lot, therefore the training program provided should be formulated based on the employee’s needs. Online training is one of the methods that is expected to give more flexibility and efficiency to the employees and the employers. As a luxury resort, Hotel X conducts online training and sets minimum hours to be achieved by the employees. However, based on the data obtained, most of employees do not achieve the minimum hours. Therefore, this research aims to analyse the online training program conducted at Hotel X in Bali. This research employed quantitative and qualitative methods to obtain the employees’ perceptions regarding the training course, content, instructor, and its relevance to their job. The quantitative data were obtained through a set of questionnaires administered to 180 samples and qualitative data were obtained by conducting interview with some employees and some managerial and senior staff. The result showed that, the training course and the training content provided are very good, the training instructor is qualified and very good, and the online training materials are relevant to the respondent’s job.
Co-Authors I Gusti Agung Gede Witarsana I Gusti Gede Anggareksa Putra Mulyawan I Ketut Surata I Putu Utama Ni Komang Niko Pandeani Prastha Adyatma Priliani, Ni Luh Dita Raissa Puspita Satiadji, Amirosa Ria Sri Sukmawati Wijaya Suprastayasa, I Gusti Ngurah Agung