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THE INFLUENCE OF COMPETENCE, WORK PROFESSIONALISM AND COMMITMENT ON EMPLOYEES PERFORMANCE AT PT ANEKA KARYA BOYOLALI Iin Nandita Rahmawati; Karnowahadi Karnowahadi; Sri Eka Sadriatwati
JOBS (Jurnal Of Business Studies) Vol 4, No 1 (2018): Oktober 2018
Publisher : Politeknik Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32497/jobs.v4i1.1489

Abstract

The purpose of this study was to determine (1) the influence of competence on employees performance at PT Aneka Karya Boyolali, (2) the influence of work professionalism on employees performance at PT Aneka Karya Boyolali, (3) the influence of commitment on employees performance at PT Aneka Karya Boyolali, and (4) The influence of competence, work professionalism and commitment on employees performance at PT Aneka Karya Boyolali. Population and sample in this study amounted to 74 respondents who were employees of PT Aneka Karya Boyolali. Data collection techniques are questionnaires, observation and literature study. Methods of analysis using multiple linear regression analysis with the help of SPSS for Windows 22.0 software. From the results of this study, it can be found that competence, work professionalism and commitment influence on employees performance at PT Aneka Karya Boyolali with R square value is 0.847. R square value is 0.847 means the contribution of competence, work professionalism and commitment to employee performance is 84.7% and the remaining 15.3% is influenced by other variables not examined in this study.
THE INFLUENCE OF PRICE, PRODUCT QUALITY, AND SERVICE QUALITY ON COSTUMERS’ SATISFACTION AT TELKOM SEMARANG WIFI CORNER Fahmi Fahreza; Karnowahadi Karnowahadi; Suwardi Suwardi
JOBS (Jurnal Of Business Studies) Vol 4, No 1 (2018): Oktober 2018
Publisher : Politeknik Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32497/jobs.v4i1.1490

Abstract

PT Telkomunikasi Indonesia is one of the leading information technology and communication companies in Indonesia. It is always consistent to maintance quality product. The primary purpose of this final project is to analyze the influence of price, product quality, and service quality on costumers’ satisfaction at Telkom Wifi Corner Semarang.The sampling technique used was incidental sampling using Slovin’s formula. The sample was 100 respondents. Method of collecting data were questionnaires and literature study. The statistical analysis used were multiple linier regression method, reliability test, validity test, assumption classic test,coefficient of determination test, F-test, t-test.The result of determination coefficient (R square) showed that 78,1 % costumers’ satisfaction were influenced by price, product quality, and service quality. The rest was explained by other factors not examined in this research. The result of hypothesis testing shows the variables of price, product quality, and service quality simultaneously and partially significant influence on costumers’ satisfaction at Telkom Semarang Wifi Corner.
Co-Authors Fahmi Fahreza Iin Nandita Rahmawati Sri Eka Sadriatwati Suwardi Suwardi