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Strategi Pengelolaan Sumber Daya Manusia dalam Meningkatkan Kinerja Berkelanjutan Di Rumah Sakit Tipe C Jakarta Timur Dicky Yulius Pangkey; Masydzulhak Djamil; Ahmad Hidayat Sutawijaya; Ahmad Badawi Saluy
Jurnal Doktor Manajemen (JDM) Vol 5, No 1 (2022): APRIL 2022
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jdm.v5i1.14742

Abstract

Hospitals are an essential part of the health sector; this makes the hospital service industry important. Facing increasingly fierce competition in health care services, every hospital requires proper and good management without reducing the quality of service. Not only applying the concept of good quality human resources, but every employee of the hospital service industry can carry out the vision and mission that is supported by management strategies that can not only improve performance but are also sustainable. Pre-survey was conducted to find out what factors can improve sustainable performance. Three hospitals type C in East Jakarta became the pre-survey research population, based on performance data it was found that the three hospitals were only able to achieve 80 percent performance, with leadership, loyalty, and initiative scores having quite low proportions. A total of 60 employees participated in the pre-survey. Pre-survey results show that employees have a low organizational commitment (3.65) and believe that they have sufficient competence (4.36) which is expected of the hospital where they work. These results indicate that sustainable performance needs to be investigated further, especially what factors can influence it. The implications for further research are explained in the discussion.
Analysis of the Implementation of Intelligence Strategies in Hospital Pharmacy Departments Noveyla hardhaning tyas; Masydzulhak Djamil; Dudi Permana; Erna Sofriana Imaningsih
International Journal of Law, Policy, and Governance Vol. 3 No. 1 (2024)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/ijlpg.v3i1.877

Abstract

Strategic Intelligence is a systematic process of collecting, analyzing, and leveraging relevant information to support decision-making and strategy development. It involves a deep understanding of the business environment, competitors, market trends, and other factors influencing an organization's success. By using strategic intelligence, organizations can identify opportunities, anticipate threats, and take appropriate steps to achieve their goals effectively. Pharmacy departments in hospitals have significant potential to generate significant revenue for the hospital. However, pharmacies often face a number of challenges that hinder operational efficiency and effectiveness. These challenges include large and excess inventories, high values of expired medications, long waiting times to obtain medications, and stock shortages. To address these challenges, the implementation of strategic intelligence in pharmacy management becomes crucial. By collecting and analyzing relevant data, pharmacies can identify patterns in medication demand, inventory trends, and causes of stockouts. By leveraging insights generated from data analysis, pharmacies can develop strategies to optimize inventory, improve the efficiency of medication delivery processes to patients, and manage medication stocks more effectively. Thus, the implementation of strategic intelligence can help hospital pharmacies improve performance, reduce waste, and enhance patient satisfaction, thereby supporting the creation of more efficient, effective, and sustainable pharmacy units in the long run.