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sofiatiningsih sofiatiningsih
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Analisis Gap Kompetensi Calon Sekretaris Dan Sekretaris Pimpinan Pada Perusahaan Di Indonesia sofiatiningsih sofiatiningsih; Fenny Damayanti
Jurnal Sekretaris dan Administrasi Bisnis Vol 4 No 2 (2020): Jurnal Sekretaris dan Administrasi Bisnis
Publisher : Akademi Sekretari Manajemen Taruna Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31104/jsab.v4i2.197

Abstract

Government has issued a Regulation of the Minister of Manpower of the Republic of Indonesia No. 2, 2016 concerning the National Work Competency Standardization. The competency standard is expected to be a reference for prospective and existing employees to understand the appropriate competency standards needed in a company. This study wants to find out how the competency gap between secretary candidates and those who are working as secretary in companies in Indonesia. This research can be a reference that secretarial competencies must be improved in order to met with company’expectation. Besides, it can provide inputs to many universities to improve the competencies of their graduates. This research uses a qualitative method with a descriptive approach. The results shows that the competency of secretary candidates needed is attitude and for those who are working as a secretary, inisiative is the important competence and as expected by certain companies. Therefore, the gap between the competency for secretary candidates and a secretary is a continuous competency, it would be best if attitude/personality development could be inserted in every course given in universities. Furthermore, giving more case study in the learning method will enable them to think creatively and innovatively.
Pengelolaan Surat Masuk dan Surat Keluar Dengan Menggunakan Aplikasi Manajemen Surat Korporat Untuk Memperlancar Proses Administrasi di PT PLN (Persero) UID Jawa Barat Carina Mutiara Putri; Sofiatiningsih Sofiatiningsih
Jurnal Sekretaris dan Administrasi Bisnis Vol 5 No 2 (2021): Jurnal Sekretaris dan Administrasi Bisnis
Publisher : Akademi Sekretari Manajemen Taruna Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31104/jsab.v5i2.201

Abstract

The rapid development of technology in the digital age has a very big impact in changing the way work from manual to computerized, one of the perceived changes in electronic mail. Aplikasi Manajemen Surat Korporat is one application that can speed up the process of handling incoming and outgoing mail. The purpose of this research is to study the process of managing incoming and outgoing mail using Aplikasi Manajemen Surat Korporat to facilitate the administrative process at PT PLN (Persero) UID West Java. This study used qualitative research methods. Data collection techniques carried out by interviewing, observing, documenting with branches of the Secretariat unit, and studying literature from books, journals, and documents relating to research discussions. The results showed that the management of incoming and outgoing mail using Aplikasi Manajemen Surat Korporat in PT PLN (Persero) UID West Java was good, the application used was digital by the times, the system was easy to work on, easy to learn, saving costs, fast, guaranteed security, could distributing information quickly so that every incoming and outgoing mail can be processed quickly, ultimately the service to the public can be improved. Some obstacles are common in nature is the occurrence of disruptions on the internet network that can be overcome when the network improves again
Analisis Kompetensi Calon Sekretaris pada Perusahaan di Indonesia Fenny Damayanti; sofiatiningsih sofiatiningsih
Jurnal Sekretaris dan Administrasi Bisnis Vol 4 No 1 (2020): Jurnal Sekretaris dan Administrasi Bisnis
Publisher : Akademi Sekretari Manajemen Taruna Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (122.156 KB) | DOI: 10.31104/jsab.v4i1.179

Abstract

This study entitled the analysis of the competency of candidates for secretaries in companies in Indonesia. The results showed that the competencies needed for a candidate for secretary is to have an attitude that has a value above the average. Because the secretary's job is 80% to communicate, serve stakeholders according to their level. Therefore all lecturers need to provide motivation, direction in each learning process regarding the importance of attitude. Institutions are expected to facilitate by creating a conducive environment so that students have the habit to behave and behave well in their daily activities. Lecturers in this case are expected to be an example for female students.
Analisis Prosedur Pembuatan Polis Asuransi Kecelakaan Kendaraan Bermotor Menggunakan Aplikasi Care di PT.Asuransi Intra Asia Bandung Reghina Felicia Saraswati; Rommy Mochamad Ramdhani; Sofiatiningsih Sofiatiningsih
Jurnal Sekretaris dan Administrasi Bisnis Vol 6 No 2 (2022): Jurnal Sekretaris dan Administrasi Bisnis
Publisher : Akademi Sekretari Manajemen Taruna Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31104/jsab.v6i2.297

Abstract

Proses yang dilakukan secara manual untuk saat ini sudah tidak sesuai lagi,karena memerlukan waktu yang lama. Jenis penelitian ini adalah menggunakan pendekatan deskriptif,tehnik pengumpulan data dengan studi literatur dari buku-buku,jurnal,wawancara,dan pengamatan langsung.Aplikasi care merupakan aplikasi yang di buat untuk mempermudah.mempercepat proses pembuatan polis asuransi kecelakaan kendaraan bermotor,tujuan penelitian ini adalah untuk mengetahui prosedur pembuatan polis asuransi kecelakaan bermotor sehingga pembuatan polis ini dapat terselesaikan dengan cepat. Hasil penelitian menunjukan bahwa Penggunaan aplikasi Care di PT.Asuransi Intra Asia sudah diterapkan dengan baik sesuai dengan Standar Operasional Prosedur perusahaan, selama ini masih sesuai dengan kebutuhan,prosedur yang sederhana,para pegawaipun sudah di latih terlebih dahulu,dapat di pahami,langkah-langkah pengerjaannya dapat di mengerti,dan waktu pengerjaanya lebih cepat sehingga setiap pemohon polis asuransi kecelakaan kendaraan bermotor bisa terlayani dengan baik dan cepat serta sesuai dengan target yang telah disepakati juga dapat meningkatkan citra perusahaan dan keamannan data tertanggung sangat terjamin, karena didalam aplikasi tersebut mencakup proses keuangan, proses penagihan dan pembayaran. Sehingga proses menjadi lebih efektif dan efisien. Akhirnya penulis bisa memberikan saran sebaiknya perusahaan menambah karyawan agar konsumen/tertanggung mendapatkan pelayanan yang lebih baik, serta proses pembuatan polis dapat dilakukan dengan cepat dan tepat waktu, sehingga konsumen/tertanggung diharapkan mendapat kepuasan dalam bertransaksi, lalu sebaiknya. Aplikasi care tidak hanya digunakan oleh karyawan PT. Asuransi Intra Asia saja,alangkah baiknya dirancang sebagai aplikasi yang bisa langsung digunakan oleh para tertanggung baru melalui handphone.
Co-Authors Carina Mutiara Putri Fenny Damayanti Reghina Felicia Saraswati Rommy Mochamad Ramdhani