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Fathmi Fathmi

Perpustakaan Nasional RI

Author-ID : 4017456

Library & Information Science

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PENGUKURAN KUALITAS LAYANAN REFERENSI DI PERPUSTAKAM NASIONAL RI MENGGUNAKAN METODE LIBQUAL +TM Fathmi Fathmi
Jurnal IPI (Ikatan Pustakawan Indonesia) Vol. 1 No. 1 (2014): Mei
Publisher : Ikatan Pustakawan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1876.657 KB) | DOI: 10.1234/jurnal ipi.v1i1.32

Kajian ini bertujuan untuk mengukur kualitas layanan referensi di Perpustakaan Nasional RI berdasarkan harapan dan persepsi pemustaka.

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