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All Journal Jurnal Ekonomi dan Perbankan Syariah Proceeding of the International Conference on Family Business and Entrepreneurship (ICFBF)
Nurdin Sobari
University of Indonesia
Economics, Econometrics & Finance Social Sciences

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Determinants of the Intentions of Indonesian Muslim Millennials in Cash Waqf Using E-Payment Ucu Musahidah; Nurdin Sobari
Jurnal Ekonomi dan Perbankan Syariah Vol 9, No 2 (2021): Journal of Islamic Economics and Banking
Publisher : Sekolah Tinggi Ekonomi Islam (STEI) SEBI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46899/jeps.v9i2.284

Abstract

This study aims to explain the factors that influence the intention of Indonesian Muslim millennials in paying cash waqf using e-payment. This study uses the UTAUT theory where Religious Belief, Level of Knowledge, and Image are added to the main components. As well as testing the Effort Expectancy variable as a moderator between Performance Expectancy and Behavioral Intention. This research was conducted through an online survey involving 310 respondents who have never had cash waqf. Quantitative analysis based on PLS-SEM shows that Performance Expectancy, Effort Expectancy, Social Influence, Level of Knowledge, and Image variables significantly affect the millennial generation's intention in paying cash waqf using e-payment. However, the variables Facilitating Condition and Religious Belief were found to be insignificant, as well as Effort Expectancy as a variable moderator between Performance Expectancy and Behavioral Intention was found to be insignificant on the millennial generation's intention in paying cash waqf using e-payment. 
The effect of virtual events implementations towards behavioural intention of millennials and z generation in Indonesia Radissa Maharani; Nurdin Sobari
Proceeding of the International Conference on Family Business and Entrepreneurship 2022: Proceeding of 6th International Conference on Family Business and Entrepreneurship
Publisher : President University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (511.755 KB) | DOI: 10.33021/icfbe.v3i1.3761

Abstract

To increase the productivity of the business event industry, event holders who have experienced restrictions during the first wave of the COVID-19 pandemic have decided to shift all types of activities onto the digital field. This paper was made to examine the meaning behind the shifting of virtual events and the impact it made on the Millennials and Z generations’ behavioral intention in Indonesia. Considering the level of interest and susceptibility to technology, it can be assumed that the millennials and Z generations are superior to other generations in this matter. This paper focused on the importance of online event communication, engagement, interaction, and its relation to online event experiences, which may affect consumer satisfaction that leads to consumer behavior. The model in this paper uses samples of 230 respondents of Millennials and Z Generations in Indonesia that have attended virtual (online) events in the last three years. Structural equation modeling is used to analyze the data. The results show a positive relationship between Online Consumer-to-Consumer Interaction, Online Content Engagement, and Effective Communication to Online Event Experiences that affects Visitor Satisfaction. So that visitors of virtual events have positive Behavioral Intentions toward the virtual event. The findings of this paper may anticipate the future of implementing virtual events in any business-related industries, more so in the tourism business industry in Indonesia.
Repurchase intention of fresh food online shopping amid Covid-19 pandemic Fajrin Rimadhyani Firdaus; Nurdin Sobari
Proceeding of the International Conference on Family Business and Entrepreneurship 2022: Proceeding of 6th International Conference on Family Business and Entrepreneurship
Publisher : President University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (827.517 KB) | DOI: 10.33021/icfbe.v3i1.3805

Abstract

Covid-19 has shifted Indonesia consumer’s shopping behavior; it shifted from offline shopping to online shopping. One of the online shopping categories that has increased during the Covid-19 pandemic is grocery shopping. This study integrates the role of post-purchase online customer experience by analyzing consumer perception to intensify their repurchase. This study aims to investigate how repurchase intention is influenced by post-purchase online customer experience, customer satisfaction, and trust in e-commerce. An online survey was conducted in Indonesia to capture fresh food online shoppers as participants. SEM AMOS was utilized to test the research model with eight hypotheses and analyzed data collected from 605 respondents. This study shows that four post-purchase OCE dimensions, “delivery, packaging, return and exchange, and customer support, significantly drive customers’ satisfaction. “Benefits and product in hand” is not influential. Customer satisfaction is found as a significant contributor to trust. Additionally, trust revealed has a significant impact to repurchase intention. The result of this study suggests that sellers in e-commerce need to consider delivery, packaging, ease of return and exchange, and responsive customer support to retain their customers
Co-Authors Fajrin Rimadhyani Firdaus Radissa Maharani Ucu Musahidah