Bernardinus Agus Arswimba
Universitas Sanata Dharma

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EVALUASI PELAKSANAAN HOME VISIT DI SMP Bernardinus Agus Arswimba
Jurnal Selaras : Kajian Bimbingan dan Konseling serta Psikologi Pendidikan Vol. 1 No. 2 (2018): November 2018
Publisher : Program Studi Bimbingan dan Konseling, Fakultas Keguruan dan Ilmu Pendidikan, Universitas Kristen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (448.163 KB) | DOI: 10.33541/sel.v1i2.882

Abstract

ABSTRACT Home visit is a responsive service that is urgent, so it needs to be implemented immediately to help students solve problems faced. If home visit is not done well, the problem will have a more complex impact on students. The purpose of the study was to determine the performance of counselors according to or not with the standards and professional counselor evaluation criteria for Comprehensive (Evaluation Model South Carolina) counseling guidance to make decisions or follow-up the programs that have been implemented. The research method used is descriptive evaluation using the Model Evaluation Discrepancy. This model measures the difference between performance standards and real conditions that have been implemented. The instrument of this research is using questionnaires and interviews. The results showed that home visits conducted by counselors at Santa Maria Malang Middle School in the category "close from standard". Keywords: home visit, model evaluation discrepancy
KEPUASAN KLIEN TERHADAP LAYANAN CYBERCOUNSELING Bernardinus Agus Arswimba
Jurnal Bimbingan dan Konseling Borneo Vol 4, No 2 (2022): Volume 4 Nomor 2 Tahun 2022
Publisher : Universitas Borneo Tarakan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35334/jbkb.v4i2.3257

Abstract

Counseling that is usually done so far is face to face, the pandemi has forced counseling to innovate into cybercounseling. Changes that occur will require adaptation. The purpose of this study is to determine client satisfaction with cybercounseling services. This research method uses a mixed method. The majority of client satisfaction with cybercounseling services are very satisfied. The aspect of satisfaction experienced by clients is related to the relationship between the counselor and the client in the cybercounseling process. A comfortable relationship allows clients to tell stories freely without feeling afraid. This data also shows that even though counseling is not done face to face, clients still feel satisfaction in cybercounseling. The media is not an obstacle in the counseling process and this can be overcome if the counselor has the characteristics of a professional counselor, namely: Unconditional Positive Regard, Empathy and Congruence.Keywords : Satisfaction, Clients, Cybercounseling