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Fanlia Adiprimadana Sanjaya
Universits Islam Kalimantan Muhammad Arsyad Al Banjari
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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Policy Analysis of Recruitment Selection and Employee Motivation Sharia Cooperative Kosgoro 1957 Banjarmasin Fanlia Adiprimadana Sanjaya
Hut Publication Business and Management Vol. 1 No. 1 (2021): Hut Publication Business and Management
Publisher : PT. Hanken SUkses Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (272.022 KB)

Abstract

This study aims to determine and analyze the effect of recruitment, selection and motivation of employees. The research method used is qualitative analysis with field research and library research and data analysis from observation, interview, and documentation data collection techniques. This study indicates that employee recruitment and selection is still not as good as in human resource management techniques, and employee motivation is still inadequate. Because the employees of this company are still concurrently with the management of the cooperative, which operationally still does not provide adequate services, namely 2 people with details of 1 manager and 1 staff employee, so that the benefit to customer members as many as 155 people is still inadequate, therefore this cooperative need to plan the recruitment and selection of employees needed as many as 3 people, so the total number of employees of the cooperative is 5 people. Currently, the provision of motivation is only in the form of a low honorarium. Therefore, it is necessary to provide incentives so that employees are more enthusiastic and give non-material explanations such as a pleasant work environment in the form of good office facilities, such as workspaces with good air circulation, multi-media computers complete with the internet. In addition, it is necessary to provide other non-material motivations in the future.
Analysis of Service Quality on Outpatient Satisfaction at the Clinic Asy-syifa Darul Hidayah Hulu Sungai Tengah Fanlia Adiprimadana Sanjaya; Fanlia Prima Jaya
Hut Publication Business and Management Vol. 1 No. 3 (2022): Hut Publication Business and Management
Publisher : PT. Hanken SUkses Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (188.48 KB)

Abstract

The importance of access to health makes people need fast and appropriate services so several clinics are present that help the community in getting their health checked, especially in the Hulu Sungai Tengah district. Improving the quality of health services can be improved, so that the goal of the clinic can be to make patients or consumers satisfied with the services offered or provided. At the Asy-Syifa clinic Darul Hidayah Hulu Sungai Tengah, it is necessary to improve the quality of health services because there are still several complaints from patients and their families due to the long waiting time and lack of communication from officers, starting from the registration section, the examination section, to the drug service section so that they can improve to provide a satisfactory service impact both from the officers, the comfort of the place and the completeness of the supporting equipment. The Effect of Service Quality on Patient Satisfaction at the Asy-Syifa Darul Hidayah Clinic, Hulu Sungai Tengah, has a significant effect on patient satisfaction, therefore by improving the quality of clinical services, will have an impact on the satisfaction felt by patients.
Policy Analysis of Recruitment Selection and Employee Motivation Sharia Cooperative Kosgoro 1957 Banjarmasin Fanlia Adiprimadana Sanjaya
Hut Publication Business and Management Vol. 1 No. 1 (2021): Hut Publication Business and Management
Publisher : PT. Hanken SUkses Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to determine and analyze the effect of recruitment, selection and motivation of employees. The research method used is qualitative analysis with field research and library research and data analysis from observation, interview, and documentation data collection techniques. This study indicates that employee recruitment and selection is still not as good as in human resource management techniques, and employee motivation is still inadequate. Because the employees of this company are still concurrently with the management of the cooperative, which operationally still does not provide adequate services, namely 2 people with details of 1 manager and 1 staff employee, so that the benefit to customer members as many as 155 people is still inadequate, therefore this cooperative need to plan the recruitment and selection of employees needed as many as 3 people, so the total number of employees of the cooperative is 5 people. Currently, the provision of motivation is only in the form of a low honorarium. Therefore, it is necessary to provide incentives so that employees are more enthusiastic and give non-material explanations such as a pleasant work environment in the form of good office facilities, such as workspaces with good air circulation, multi-media computers complete with the internet. In addition, it is necessary to provide other non-material motivations in the future.
Analysis of Service Quality on Outpatient Satisfaction at the Clinic Asy-syifa Darul Hidayah Hulu Sungai Tengah Fanlia Adiprimadana Sanjaya; Fanlia Prima Jaya
Hut Publication Business and Management Vol. 1 No. 3 (2022): Hut Publication Business and Management
Publisher : PT. Hanken SUkses Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The importance of access to health makes people need fast and appropriate services so several clinics are present that help the community in getting their health checked, especially in the Hulu Sungai Tengah district. Improving the quality of health services can be improved, so that the goal of the clinic can be to make patients or consumers satisfied with the services offered or provided. At the Asy-Syifa clinic Darul Hidayah Hulu Sungai Tengah, it is necessary to improve the quality of health services because there are still several complaints from patients and their families due to the long waiting time and lack of communication from officers, starting from the registration section, the examination section, to the drug service section so that they can improve to provide a satisfactory service impact both from the officers, the comfort of the place and the completeness of the supporting equipment. The Effect of Service Quality on Patient Satisfaction at the Asy-Syifa Darul Hidayah Clinic, Hulu Sungai Tengah, has a significant effect on patient satisfaction, therefore by improving the quality of clinical services, will have an impact on the satisfaction felt by patients.
Co-Authors Fanlia Prima Jaya