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All Journal J@TI (TEKNIK INDUSTRI)
Putri Intan Sriwahyuni
Universitas Brawijaya
Industrial & Manufacturing Engineering

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WORKERS’ MENTAL WORKLOAD IN INDONESIAN SMALL FOOD-PRODUCING BUSINESS: PRELIMINARY FINDINGS AT A CORN CHIPS BUSINESS Rizky Luthfian Ramadhan Silalahi; Anis Lilian Sari; Putri Intan Sriwahyuni; Dhita Morita Ikasari; Riska Septifani; Ardaneswari Dyah Pitaloka Citraresmi; Panji Deoranto
J@ti Undip: Jurnal Teknik Industri Vol 17, No 2 (2022): Mei 2022
Publisher : Departemen Teknik Industri, Fakultas Teknik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (326.192 KB) | DOI: 10.14710/jati.17.2.82-91

Abstract

This research investigated conditions of mental workload among workers in Indonesian small foodproducing business, and how work and workers characteristics might influence the workers’ mental workload. A corn chips business located in an industrial central of corn chips in Malang municipality, Indonesia was the research object, in which its seven workers were involved as participants. NASA-TLX measurement involving six mental workload subscales was deployed to observe the current state of workers mental workload, along with determination of mean WWL value as representation of mental workload level. Measured NASA-TLX subscales varied among tasks and subscales, with indications of exposures of mental workload to the workers. This was indicated by high ratings of Mental Demand, Temporal Demand, Effort, and Frustration subscales which reached 70, 80, 90, and 70, respectively. Mean WWL values were in the range of 46.00 to 70.67, with the highest value observed was on Task 2 with 70.67 and Task 5 has the lowest value of 46.00. It is suggested that tasks and workers characteristics could have different influence on the observed mental workload subscales ratings and WWL. This research provides base of understanding and findings on states of workers’ mental workload in Indonesian small food-producing business.
Co-Authors Anis Lilian Sari Ardaneswari Dyah Pitaloka Citraresmi Dhita Morita Ikasari Panji Deoranto Riska Septifani Rizky Luthfian Ramadhan Silalahi