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All Journal Jurnal Keuangan dan Perbankan JAM : Jurnal Aplikasi Manajemen Syntax Idea Abdimas: Jurnal Pengabdian Masyarakat Universitas Merdeka Malang Jurnal Pengabdian kepada Masyarakat Nusantara
Ery Sulistyorini
Department Of Management, Faculty Of Economics And Business, University Of Merdeka Malang
Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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ANTECEDENTS OF RETAILER TRUST ON SUPPLIER TO CREATE LONG TERM RELATIONSHIP Ery Sulistyorini; Dodi Wirawan Irawanto; Mintarti Rahayu
Jurnal Aplikasi Manajemen Vol 16, No 3 (2018)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (58.944 KB) | DOI: 10.21776/ub.jam.2018.016.03.02

Abstract

This research aims to reveal the role of communication, satisfaction, and commitment as the antecedents of trust; also, this research observes the role of trust in the long-term relationship.Data collection is done through questionnaire distribution. The questionnaire is sent to 80 owners/managers of laptop retail stores in Malang city. The respondents are chosen using purposive sampling technique. Data analysis technique this research using path analysis. The result indicates that communication, satisfaction, and commitment influence trust; next, trust affects the long-term relationship. Communication has the most significant effect on trust compared to commitment and satisfaction. This finding is expected to be able to help the retailers in maintaining the long-term relationship with their supplier by considering the relationship between trust and communication as well as satisfaction and commitment with their supplier.
Implementation of Service Recovery on Behavioral Intentions through Perceived Value in Banking Services During the Covid 19 Pandemic Syarif Hidayatullah; Ryan Gerry Patalo; Ery Sulistyorini
Jurnal Keuangan dan Perbankan Vol 26, No 2 (2022): APRIL 2022
Publisher : University of Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jkdp.v26i2.7348

Abstract

Banking is a financial intermediary or liaison institution whose activities are aimed at collecting funds from the wider community (clients) and distributing them to people in need of funds. So that customer needs can be met and bank growth and bank financing can be increased. The Covid-19 virus pandemic has affected several activities, including the banking sector. Therefore, in order for the banking sector to continue to operate and survive in the midst of the corona virus pandemic, banks must be able to mitigate risks appropriately and carefully, as well as employ a variety of innovative strategies in the current uncertainty. Objectives of this study: 1. To identify and analyze the impact of partial and simultaneous service recovery and perceived value on behavioral intentions at BNI Malang, 2. To identify and analyze the indirect impact of service recovery on behavioral intention through perceived value in BNI Malang. The type of research used is explanatory research. With the study site at BNI Malang, the study targets are people who have been at BNI Malang. The population in this study was 100 respondents. The data analysis methodology used quantitative descriptive analysis and path analysis.
Providing education and financial literacy about stock investment planning for SMK PGRI Pandaan students Ery Sulistyorini; Isman Isman; Yesi Erpa Indah Sari; Maria Margaretha Bude
Abdimas: Jurnal Pengabdian Masyarakat Universitas Merdeka Malang Vol 7, No 3 (2022): August 2022
Publisher : University of Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/abdimas.v7i3.7063

Abstract

The potential for capital market investment development in Indonesia is very large. However, the growth in investment interest so far is still very low. Low investment interest in the capital market is caused by several obstacles, including lack of knowledge, information, and low education and literacy about investing in the capital market. The introduction of the right investment should be given to people who have productive age because it is considered a driver of the economy. Educational supplies and investment literacy have the potential to be developed for high school students, which in this service activity are carried out at SMK PGRI Pandaan. The reason is that students are of productive age and can qualify to invest in the capital market. Stock investment education and literacy activities carried out at SMK PGRI Pandaan are considered appropriate because the school's conditions lack facilities and information so the level of knowledge and skills of students related to stock investment is still relatively low. To achieve the target output of the activity, the methods used are lecture, practice, discussion, and question and answer. The training activities are carried out through Zoom Meetings because they are still in a state of the Covid-19 pandemic. This training activity resulted in the achievement of knowledge about stock investment, benefits, and risks as well as skills in how to trade shares. 
Pendampingan Perpajakan dalam Rangka Peningkatan Kepatuhan Wajib Pajak UMKM Cindy Getah Trisna June; Ria Mennita; Citra Sarasmitha; Wulan Dri Puspita; Ery Sulistyorini; Syifa Alzanah
Jurnal Pengabdian kepada Masyarakat Nusantara Vol. 3 No. 1 (2022): Jurnal Pengabdian kepada Masyarakat Nusantara (JPkMN)
Publisher : Sistem Informasi dan Teknologi (Sisfokomtek)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (339.103 KB) | DOI: 10.55338/jpkmn.v3i1.328

Abstract

ABSTRAK Pengabdian Masyarakat ini dilakukan pada PT. Nads Utama Karya yaitu salah satu usaha yang bergerak di bidang general contractor dan trading. Perusahaan ini masih tergolong usaha Mikro, Kecil dan Menengah (UMKM) jika dilihat dari perputaran usahanya. Metode yang digunakan dalam pengabdian masyarakat ini adalah dengan ceramah, diskusi serta tanya jawab. Selama pelaksanaan pengabdian, peserta aktif bertanya dan konsultasi terkait peraturan pajak terbaru utamanya yang berkaitan dengan usaha konstruksi miliknya. Setelah pelaksanaan pengabdian ini mitra diharapkan bisa mengimplementasikan ilmunya dari hasil diskusi dan tanya jawab dalam pelaksanaan usahanya. ABSTRACT This Community Service is carried out at PT. Nads Utama Karya is one of the businesses enganged in general contractor and trading. This company is still classified as Micro, Small and Medium Enterprises (MSMEs) when viewed from its business turnover. The method used in this community service is through lecturer, discussions and questions and answers. During the service implementation, participants actively asked questions and consulted regarding the latest tax regulations, especially those related to their construction business. After the implementation of this service, partners are expected to be able to implement their knowledge from the results of discussions and questions and answers in the implementatio of their business.
Perusahaan Healthcare dalam Bahaya: Pendekatan Analisis Risiko Keuangan Perusahaan Vierkury Metyopandi; Ery Sulistyorini; Rafiq Firdaus Al-Asjim; Ulfa Miftachul Afifah
Syntax Idea Vol 5 No 11 (2023): Syntax Idea
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/syntax-idea.v5i11.2719

Abstract

Conditions after the pandemic subsides are another new challenge for healthcare sector companies in Indonesia. This research aims to investigate the influence of financial performance on company share prices in the healthcare sector. The company's financial performance, for all aspects of financial ratios, is often considered an important indicator for investors in making their investment decisions. Therefore, this research seeks to identify the influence between the financial performance of healthcare companies and their share price movements. This research method involves analyzing historical financial data of healthcare companies for the period 2019 to 2022, as well as their share price movements during the same period. The analytical tool used uses multiple linear regression analysis with the help of Eviews 10. The results of data analysis will be used to measure the extent to which financial performance influences stock prices. It is hoped that the results of this research will provide deeper insight for investors and stakeholders in understanding the factors that influence company share prices in the healthcare sector. This research concludes that return on equity and earnings per share have a significant influence on the share prices of health sector companies. These findings show that healthcare companies with high ROE and controlled debt ratios tend to have better stock performance. Apart from that, consistent EPS is also an important indicator in assessing a company's financial performance, which has a positive impact on investor confidence and share prices. This conclusion provides a holistic view of the close relationship between the financial aspects of healthcare companies and the stock market response to them. It is highly recommended for further research to use all financial ratio parameters to obtain comprehensive information regarding financial performance and stock prices.
Co-Authors Cindy Getah Trisna June Citra Sarasmitha Dodi Wirawan Irawanto Hidayatullah, Syarif Isman Isman Maria Margaretha Bude Mintarti Rahayu Patalo, Ryan Gerry Rafiq Firdaus Al-Asjim Ria Mennita Syifa Alzanah Ulfa Miftachul Afifah Vierkury Metyopandi Wulan Dri Puspita Yesi Erpa Indah Sari