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All Journal REKAMAN (Jurnal Riset Ekonomi Bidang Akuntansi dan Manajemen) BENING JURSIMA (Jurnal Sistem Informasi dan Manajemen) International Conference on Industrial Revolution for Polytechnic Education JURSIMA Jurnal Sistem Informasi dan Manajemen
Indra Firdiyansyah
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Agriculture, Biological Sciences & Forestry Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Industrial & Manufacturing Engineering Library & Information Science Mathematics Social Sciences

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PENGARUH KUALITAS PELAYANAN, HARGA, DAN LOKASI TERHADAP KEPUASAN PELANGGAN PADA WARUNG GUBRAK KEPRI MALL KOTA BATAM Firdiyansyah, Indra
REKAMAN (Jurnal Riset Ekonomi Bidang Akuntansi dan Manajemen) Vol 1, No 1 (2017): November
Publisher : UP2M SEKOLAH TINGGI ILMU EKONOMI GALILEO

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Abstract

This study aims to analyze how much influence the quality of service, price and location to customer satisfaction. Sampling method used is Accidental Sampling Method. Samples in this study 100 people from customers Warung Gubrak Kepri Mall Batam and then analyzed the data obtained by using data analysis in quantitative and qualitative. Quantitative analysis includes validity and reliability test, classic assumption test, multiple regression analysis, hypothesis testing through T test and F test, and coefficient of determination analysis (R2). Qualitative analysis is the interpretation of the data obtained in the research and the results of data processing that has been implemented by giving explanations and explanations. Data that has met the validity test, reliability test and classical assumption test is processed so as to produce the following regression equation: Y = 0,398X1 + 0,359X2 + 0,249X3. Hypothesis testing using t test showed that the three independent variables studied proved to significantly influence partially to the dependent variable Customer Satisfaction. Then through the F test can be seen that the three independent variables studied simultaneously affect the dependent variable Customer Satisfaction. Adjusted R Square number of 0.584 indicates that 58.4 percent of Customer Satisfaction variables can be explained by the three independent variables in the regression equation. While the rest of 41.6 percent explained by other variables outside the three variables used in this study.
THE RELATIONSHIP OF WORK STRESS, EMOTIONAL INTELLIGENCE, AND THE PERFORMANCE OF STAFF IN THE OFFICE OF THE MINISTRY OF RELIGION BATAM CITY INDONESIA Hazriyanto, Indra Firdiyansyah, Syed Sofian Syed Salim
International Conference on Industrial Revolution for Polytechnic Education Vol. 1 No. 1 (2019): International Conference on Industrial Revolution for Polytechnic Education
Publisher : PolinemaPress

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Abstract

Issues that generally are facing is how can create human resources capable of generating optimal performance so that the objectives of the organization can be achieved. Many factors can affect the performance of the person who will ultimately be able to realize the achievement of organizational performance. Problem in the work stress, emotional intelligence, and performance becomes important to note. The variables examined in this study are work stress, emotional intelligence, and the performance of staff in the Office of the Ministry of Religion Batam city. The data collection tool in research using questionnaires and in analysis with SPSS statistics tools. This assessment involves 13 items of work stress, there are 28 items of emotional intelligence, and 6 items of performance. Populations and samples in this study was 33 staff as respondent. The acquired results of the research show that the stress of work and the performance has a negative and significant relationship, emotional intelligence and performance had a positive and significant relationship, whereas sters work and emotional intelligence competencies the negative is not significant. For upcoming research suggested examining the demographic and other variables that are not examined in this study such as; commitment, and job satisfaction.
GAYA KEPEMIMPINAN, KOMUNIKASI, KOMPETENSI DAN DISIPLIN KERJA TERHADAP KINERJA KARYAWAN RSUD EMBUNG FATIMAH KOTA BATAM Sastra Tamami; Ahmad Arifin; Indra Firdiyansyah
BENING Vol 9, No 1 (2022): MEI 2022
Publisher : University of Riau Kepulauan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33373/bening.v9i1.4199

Abstract

Penelitian ini bertujuan untuk  mengetahui pengaruh secara parsial dan simulitan antara gaya kepemimpinan, komunikasi, kompetensi dan disiplin kerja terhadap kinerja karyawan RSUD Embung Fatimah Kota Batam. Metode penelitian yang digunakan dalam penelitian ini yaitu metode kuantitatif dan penelitian ini dilakukan di RSUD Embung Fatimah Kota Batam. Populasi dalam penelitian ini adalah seluruh karyawan yang ada di RSUD Embung Fatimah Kota Batam yaitu berjumlah 641 karyawan. Pengambilan sampel ini dilakukan dengan teknik insidental atau penentuan sampel berdasarkan kebetulan. Metode pengumpualn data dalam penelitian ini dilakukan dengan cara observasi atau melakukan survei langsung ke lokasi RSUD Embung Fatimah Kota Batam dan menyebarkan kuesioner melalui google form. Teknik analisis data yaitu menggunakan uji validitas dan reliabilitas, uji asumsi klasik, regresi linier berganda, uji hipotesis dan koefisien determinasi (R2). Kesimpulan dari penelitian ini adalah  variabel gaya kepemimpiman dan kompetensi memiliki pengaruh positif dan signifikan terhadap kinerja karyawan, variabel komunikasi dan disiplin kerja berpengaruh tidak signifikan terhadap kinerja karyawan, dan secara simultan variabel gaya kepemimpinan, komunikasi, kompetensi dan disiplin kerja secara bersama-sama berpengaruh secara positif dan signifikan terhadap kinerja karyawan.
RANCANG BANGUN SISTEM PENGADUAN PENANGANAN KEKERASAN SEKSUAL DI UNIVERSITAS MARITIM RAJA ALI HAJI Indra Firdiyansyah; Riki Riki; Kiki Wulandari; Putu Rani Susanthi; Nasruji Nasruji
JURSIMA (Jurnal Sistem Informasi dan Manajemen) Vol 10 No 3 (2022): Jursima Vol.10 No.3 Desember 2022
Publisher : INSTITUT TEKNOLOGI DAN BISNIS INDOBARU NASIONAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47024/js.v10i3.499

Abstract

This study aims to build a complaint handling system that is fast and can monitor its progress. The method used in this study using the ultrasound matrix method and fishbone diagrams. The results show that with the system, reports of sexual violence are more recorded and can be resolved, because the perpetrators do not need to feel afraid when giving reports, and there is no longer a power imbalance between the perpetrators and the perpetrators do not feel afraid of the perpetrators of higher positions. Keywords: layanan, laporan pengaduan, fishbone, USG
RANCANG BANGUN SISTEM PENGADUAN PENANGANAN KEKERASAN SEKSUAL DI UNIVERSITAS MARITIM RAJA ALI HAJI Indra Firdiyansyah; Riki Riki; Kiki Wulandari; Putu Rani Susanthi; Nasruji Nasruji
JURSIMA (Jurnal Sistem Informasi dan Manajemen) Vol 10 No 3: Jursima Vol.10 No.3
Publisher : INSTITUT TEKNOLOGI DAN BISNIS INDOBARU NASIONAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47024/js.v10i3.499

Abstract

This study aims to build a complaint handling system that is fast and can monitor its progress. The method used in this study using the ultrasound matrix method and fishbone diagrams. The results show that with the system, reports of sexual violence are more recorded and can be resolved, because the perpetrators do not need to feel afraid when giving reports, and there is no longer a power imbalance between the perpetrators and the perpetrators do not feel afraid of the perpetrators of higher positions. Keywords: layanan, laporan pengaduan, fishbone, USG
RANCANG BANGUN SISTEM PENGADUAN PENANGANAN KEKERASAN SEKSUAL DI UNIVERSITAS MARITIM RAJA ALI HAJI Indra Firdiyansyah; Riki Riki; Kiki Wulandari; Putu Rani Susanthi; Nasruji Nasruji
JURSIMA Vol 10 No 3: Jursima Vol.10 No.3
Publisher : INSTITUT TEKNOLOGI DAN BISNIS INDOBARU NASIONAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47024/js.v10i3.499

Abstract

This study aims to build a complaint handling system that is fast and can monitor its progress. The method used in this study using the ultrasound matrix method and fishbone diagrams. The results show that with the system, reports of sexual violence are more recorded and can be resolved, because the perpetrators do not need to feel afraid when giving reports, and there is no longer a power imbalance between the perpetrators and the perpetrators do not feel afraid of the perpetrators of higher positions. Keywords: layanan, laporan pengaduan, fishbone, USG
Co-Authors Ahmad Arifin KIKI WULANDARI Nasruji, Nasruji Putu Rani Susanthi Riki Riki Sastra Tamami