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All Journal Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences
Atik Zilziana Muflihati Noor
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Religion Arts Humanities Economics, Econometrics & Finance Social Sciences

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Evaluation of Information Technology Governance Using Cobit 2019 on Domain DSS (Deliver, Service, Support) at PT XYZ Atik Zilziana Muflihati Noor; Aris P Widodo; Kusworo Adi
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 2 (2022): Budapest International Research and Critics Institute May
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i2.5465

Abstract

PT. XYZ is an application development company. In business, PT XYZ implements information technology to support its business goals. This governance has the aim of ensuring product results from PT XYZ. This research refers to COBIT® 2019 by using qualitative methods and focusing on the DSS04 Manage Continuity and DSS06 Managed Business Process Controls by carrying out an initial analysis of the company situation and interviews with company employees. Based on the results carried out on the company's products, the maturity level in the domain is between the values of two to four. Cobit results explain that the company's website products are not optimal in their performance.
Co-Authors Aris P Widodo Kusworo Adi